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  • UBS Accounting Software » General: To activate the Budget button
    Answer: Description  The solution below shows  the  way to activate the  Budget  button in >eneral — General Ledger A/C Maintenance.   Solution 1. Exit the  program, go to Setting — Country Setting, tick ...

  • UBS Accounting Software » General: To activate the checkbox of With Income & Expenses Account
    Answer: Description The solution below shows  the  way to activate the  checkbox  of With Income & Expenses Account in Enter Opening Balances.    Solution  Go to Housekeeping — General Setup — Page 1, make  sure  that  the ...

  • UBS Accounting Software » General: Print Official Receipt not involved debtor
    Answer: Description The solution below is explaining the  print Official Receipt for transaction not involved debtor.   Solution Yes. Just  assign a special account code ‘OR’ to those  income accounts (e.g.  Rental ...

  • UBS Accounting Software » General: Error Message: Batch Number ( ) not allowed to remove
    Answer: Description When user tries to remove a batch in Dealers setup, message prompted: Batch Number ( ) not allowed to remove even though user has reversed all ...

  • UBS Accounting Software » General: Account Code
    Answer:   Description The solution below is explaining the  usage of Account Code in >eneral Ledger A/C Maintenance menu. Solution Used to key in old account code previously used  in other ...

  • UBS Accounting Software » General: Error Message - Variable ‘GLDATAI’ is not found.
    Answer: Description   Message  prompted: Variable ‘GLDATAI’ is not found when  click on General Ledger A/C Maintenance.     Solution   This is because CDX file was corrupted. You need to quit the ...

  • UBS Accounting Software » General: This transaction has been locked
    Answer: Description   Message prompted: ”This transaction has been locked” even though user has unlocked the batch in Boss Menu. The solution below shows the steps to prevent it.   Solution   When ...

  • UBS Accounting Software » General: Batch Number 1 not allowed to remove.
    Answer: Description Message  prompted: ”Batch Number 1 not allowed to remove”, when  user  tries to remove  Batch No. 1 in Dealer Setup.  This is because there  were  bills been knocked ...

  • UBS Accounting Software » General: Syntax error
    Answer: Description Error message prompted: “Syntax error“, after  user  maintained new user ID (CK Ng) in User ID Maintenance. The solution below shows  the  steps  to prevent it.   Solution User ID cannot ...

  • UBS Accounting Software » Housekeeping: Difference between Only Credit Sales and Only Debit Cost Of Sales
    Answer: Description The solution below is explaining the  difference between Only Credit Sales and  Only Debit Cost Of Sales in General Setup.   Solution 1.    Only Credit  Sales —applicable  for  account ...

  • UBS Accounting Software » Housekeeping: Knock off by project
    Answer: Description The solution below is explaining the  functionality of knock off  by project in General Setup.   Solution This feature is used  for transactions with project code; when  payment ...

  • UBS Accounting Software » Housekeeping: Unblock the Debit side
    Answer: Description The solution below shows  the  steps  to unblock the Debit side during Quick entry when  Purchase >eturn Account was assigned as Master Account.   Solution Go to Housekeeping—>General Setup—Page 2, uncheck ...

  • UBS Accounting Software » Housekeeping: Print each account at a new page
    Answer: Description The solution below shows  the  steps  to print each account at a new page when  user  print ledgers.   Solution >Go to Housekeeping—>run Setup—General Setup—Page 2, check the checkbox of New ...

  • UBS Accounting Software » Housekeeping: Print 1st Description, Print 2nd Description, and Print Both Description
    Answer: Description The   solution   below   describes   the    difference   between Print   1st    Description,  Print   2nd Description, and Print Both Description in Housekeeping —> Run Setup —> General Setting (Page 2).   Solution   1.  When ...

  • UBS Accounting Software » Licensing: Generate one day password for UBS
    Answer: Description To generate one day password for version 9.2 SR3.1   Solution 1.    Logon to license central at   http:IILicenseCentral.ubs-software.com 2.    Enter your valid ID & Password. 3.    Select ‘one day password’ option ...

  • UBS Accounting Software » Maintenance: Field ‘Group To’ does not displayed in General Ledger A/c Maintenance and Debtors/Creditors File Maintenance
    Answer:   Description This solution is explaining reason for the  field ‘Group To’ does not displayed in General Ledger A/c Maintenance and Debtors/Creditors File Maintenance.   Solution Go to Housekeeping    Run Setup ...

  • UBS Accounting Software » Maintenance: Error message Operator /operand type mismatch, code 107, program name HRSTMA2 , work area : arpost.dbf when I preview open it
    Answer:   Description Reason  : Data migrated from SQL Accounting using tool ‘migsqlacc.exe’. Function date  & time problem.   Solution  1.    Logon to UBS Accounting System,  select Housekeeping menu  , Exit , ...

  • UBS Accounting Software » Others: Duplicated Transaction No in transactions batch listing
    Answer: Description The solution below show the  way to solve duplicated Transaction No. in transactions batch  listing   Solution Go to Housekeeping > Delete Unwanted Transactions, click ‘Ok‘ and  click on ‘Yes‘ to confirm. ...

  • UBS Accounting Software » Others: Change Customer No. or Supplier No.
    Answer: Description This solution below is explaining the  usage of Change Customer No.  or Supplier No.  in External Application    Program File Manager.    Solution 1.    This is used  to change customer/supplier code ...

  • UBS Accounting Software » Others: Retained Earnings shown in Profit & Loss Account does not tally with that of Balance Sheet
    Answer: Description Make sure  the  necessary conditions as below :   Solution (1) In your Chart Of Accounts, there  should be only one account assigned with special account code PA;   (2) the  Opening Stock value ...

  • UBS Accounting Software » Others: Remove Local Customer or Supplier Defective Record
    Answer: Description This solution below is explaning the  usage of remove  local customer or supplier defective record.   Solution  If user  accidentally  keys  in  a  foreign currency code for a debtor  / ...

  • UBS Accounting Software » Others: Change Exchange Rate & Local Amount on Unrealise
    Answer: Description This solution below is explaining the  usage of Change Exchange Rate & Local Amount on Unrealise in External Aplication         Program  File Manager.   Solution  If foreign ...

  • UBS Accounting Software » Others: How the security password works when user tries to do deletion or editing for a particular company in Multi-Company Screen
    Answer:     Description This solution is explaining the  how the  security password works when  user  tries to do deletion or editing for a particular company  in Multi-Company Screen.   Solution In Multi ...

  • UBS Accounting Software » Others: Print Transaction Voucher cannot print transaction voucher listing.
    Answer: Description This solution below is explaining the  reason for Format 4 in More Report  (2)  Print Transaction Voucher cannot  print transaction voucher  listing.   Solution This  is  because BankICash  accounts do  not  assign ...

  • UBS Accounting Software » Others: In Fixed Assets report, the value of Accumulated Depreciation does not appear
    Answer:     Description Make sure  that  it has the  correct  Fixed Asset Code assigned.   Solution Go to General  >  General Ledger A/C Maintenance, search for accumulated depreciation account with  special account code AD; make  sure ...

  • UBS Accounting Software » Others: When preview Profit & Loss Account report by all project, the Stock Value displayed is incorrect
    Answer: Description This is because stock value without project  code will be added up with project.   Solution Go to General  >  Maintain Stock Values, select the  row without Project Code, click ...

  • UBS Accounting Software » Others: Retained profits shown in Profit & Loss and Balance Sheet are incorrect
    Answer: Description After examined database, noticed that  special account codes  DP and  AD for Accumulated Depreciation account.   Solution Go to General >General Ledger A/C Maintenance, change it to ADDP instead of ...

  • UBS Accounting Software » Others: When preview a debtor’s statement, the figure appears in wrong aging column
    Answer: Description Normally  for invoice  the  Bill  Type is  set  to  I (as  for Invoice)  and  Bill  Age  is  set  to  0 (zero),  for payment the Bill Type is set  to P and Bill ...

  • UBS Accounting Software » Others: Cannot preview Payment Voucher in More Report (1)
    Answer: Description Make sure  that  Bank/Cash accounts were  assigned with special account code PV   Solution Go to General  > General Ledger A/C Maintenance, make  sure  that  Bank/Cash accounts were assigned ...

  • UBS Accounting Software » Others: Cannot preview Receipt in Debtors- >Print Receipt
    Answer: Description Make sure  the   Debtor Account Groups are assigned correctly.   Solution 1. Go to Housekeeping  > General Setup, Page1, make  sure  the Debtor Account Groups are assigned correctly.   2. Then,  run the  updates ...

  • UBS Accounting Software » Others: Payment For and Cheque No. were not displayed
    Answer: Description When adding transaction (received payment from debtor), keyed  in bill type: P and pressed Enter, but the  text fields for Payment For and Cheque No.  were  not displayed   Solution To ...

  • UBS Accounting Software » Others: Message prompted: Account Not Balance
    Answer: Description While accessing   Trial Balance, Profit & Loss and Balance Sheet.   Solution 1.  Go to Transactions > Scan Batches to trace  the  balance status (those showing ‘NO’) in the columns ...

  • UBS Accounting Software » Others: Bills appeared in ledger but not shown in Open Item Knock- Off Bills
    Answer: Description Run the  following process in correct  sequence:   Solution Go to Transactions  >  Open Item Debtor Menu  >  Bill payment Ledger   6. Check Duplicated Glpost Entry. Click on “Ok“, “Exit“, ...

  • UBS Accounting Software » Others: Print By Group Account
    Answer: Description The solution below shows  the  way to use  Print By Group Account in Debtors  > Print Debtors Statement.   Solution 1.    Go to Debtors  >  Debtors File Maintenance, assign 3000/A01 ...

  • UBS Accounting Software » Others: Enter Customer Site/Agent Opening Balance
    Answer: Description The solution below shows  the  way to use  Enter Customer SiteIAgent Opening Balance.   Solution 1.             Housekeeping  >  Run setup  > General Setup, Page 2, check the  checkbox  of With ...

  • UBS Accounting Software » Others: Generate group (company) aging
    Answer: Description The solution below shows  the  way to use  Generate group (company) aging in Print Debtors Aging.   Solution 1.    Go to Debtors  >  Debtors File Maintenance, assign 3000/A01 at Group ...

  • UBS Accounting Software » Others: Area & Agent viewable
    Answer: Description The solution below shows  the  way to make  Area & Agent viewable in debtor  listing.   Solution Click on Search button to display debtor  listing, double click on column label ...

  • UBS Accounting Software » Others: By Account, By Bill and By Payment
    Answer: Description The solution below is explaining the  usage of By Account, By Bill and By Payment in Open Item Menu Debtors  > Gain/Loss in Exchange Rate.   Solution These  three ...

  • UBS Accounting Software » Others: Print By Group Account of Creditors
    Answer: Description The solution below shows  the  way to use  Print By Group Account in Creditors  >  Print Remittance Advice.   Solution 1.    Go to Creditors  >  Creditors File Maintenance, assign 4000/A01 ...

  • UBS Accounting Software » Others: By Account, By Bill and By Payment of Open Item Menu Creditors
    Answer: Description The solution below is explaining the  usage of By Account, By Bill and By Payment in Open Item  Menu Creditors       Gain/Loss in Exchange ...

  • UBS Accounting Software » Others: Microsoft Mail Merge Wizard
    Answer: Description The solution below shows  the  steps  to to insert Microsoft Mail Merge Wizard to print Debtors Name and Address from UBS Debtor File Maintenance.   Solution 1. In Microsoft ...

  • UBS Accounting Software » Others: Message prompted: Memory file is invalid.
    Answer: Description log on to the  system, message prompted: Memory file is invalid, error55.   Solution Delete the  currency.mem, account.mem & ubs.mem files in data  directory.   Remark: 9.1(02  March 2006)  to above ...

  • UBS Accounting Software » Others: Outstanding bills (yet to reconcile) not shown in Bank Reconciliation Statement
    Answer: Description The outstanding bills (yet to reconcile) not shown in Bank Reconciliation Statement after year-end processing.   Solution The Bank account must  assign with a special account ...

  • UBS Accounting Software » Others: Project-Job opening balances are not appeared in Profit & Loss Account by project-job
    Answer: Description Project-Job opening balances were  keyed  in General menu,  but are  not appeared in Profit & Loss Account by project-job   Solution Go to Dealers Setup  >  Page 1(Housekeeping  >  Exit, ...

  • UBS Accounting Software » Report: The value of Manufacturing Account in Profit & Loss Account is incorrect
    Answer: Description Make sure  the  Account Type of each  GL account is correctly assigned.   Solution Ledger accounts in Manufacturing Account should be assigned with type J (Cost of Goods Sold) instead of M ...

  • UBS Accounting Software » Others: Agent field was not displayed in Transactions File Maintenance
    Answer:   Description User have  activated ‘with bill agent’ in General Setting, but the  Agent field was not displayed in Transactions File Maintenance   Solution Agent field will be displayed only when  the  transaction involves ...

  • UBS Accounting Software » Others: message prompted: Either Files Corrupted (Run Recover) or New Record Was Just Added
    Answer: Description When go to View Ledger, message prompted: Either Files Corrupted (Run Recover) or New Record Was Just Added   Solution Run following steps: 1.         Housekeeping   >   Index ...

  • UBS Accounting Software » Others: Message prompted: There is not enough memory to complete the transaction
    Answer: Description Message  prompted when  tried to Print Report: There is not enough memory to complete the transaction   Solution There  are too many empty  records  in transaction table. Delete them  by ...

  • UBS Accounting Software » Others: The chart of account is missing
    Answer: Description The chart of account is missing, though transactions still can be viewed at Reports    View Ledger .   Solution Restore  previous backup  into new data  directory 1.    Copy gldata.dbf, arcust.dbf, and ...

  • UBS Accounting Software » Others: Message prompted: Setup has encounter error in registry database
    Answer: Description When installing UBS Accounting, message prompted: Setup has encounter error in registry database   Solution 1.    Start > Run, type regedit 2.    Edit   >  Find... (Find what: ...

  • UBS Accounting Software » Others: Profit & Loss Account displays duplicated sales account after Gross Profit/(Loss)
    Answer: Description Reason: when  Sales account codes  are set  to start  from 5100I000 to 5900I000 or Purchases account codes  start from 6100I000 to 6900I000, and the  feature of ‘Gross profit ...

  • UBS Accounting Software » Others: Message: Record is out of range (1) prompted when try to view Consolidated Account
    Answer: Description Reason: user  tried to consolidate accounts of different companies that  have  different account codes, or without project  codes.  For example: user  named the  output file for Project1: PAL01, Project2: ...

  • UBS Accounting Software » Others: The balances of expenses accounts still appear in Enter Project-Job Opening Balance
    Answer: Description The balances of expenses accounts still appear in Enter Project-Job Opening Balance after  year end processing   Solution In Dealers Setup    Page 2, under  Update project opening balances at year ...

  • UBS Accounting Software » Others: Retained Profit/(Loss) B/F and C/F (Retained Earnings) appear in Balance Sheet but not in Profit & Loss Account
    Answer: Description The Retained Earnings account need  to assign with special account   Solution The Retained Earnings account need  to assign with special account code: PA. ...

  • UBS Accounting Software » Others: Profit & Loss Account (print with %), zero percentage displayed
    Answer: Description When preview Profit & Loss Account (print with %), zero percentage displayed   Solution There  is no figure for accounts of H type.       ...

  • UBS Accounting Software » Others: Cannot print cheque upon saving a transaction
    Answer: Description Assign cheque numbers to the  payment transaction (the  system  is unable to print cheque without cheque number)   Solution 1.    Go to Report    View Ledger, select period and account no.,  “OK“, double ...

  • UBS Accounting Software » Others: Bill Type and Bill Age are not displayed
    Answer: Description Bill Type and  Bill Age are  not displayed when  adding or viewing debtors and creditors transaction   Solution Go to Housekeeping   >  General Setup, Page 1, make  sure  the  DebtorICreditors Account Groups are ...

  • UBS Accounting Software » Others: Gain/loss bill still displayed
    Answer: Description Having imported gain/loss bills from Open Item Menu Debtors/Creditor          Gain/Loss in Exchange Rate to a batch,  why is the  gainIloss bill still displayed   Solution Because  you have  reversed and knocked-off  the ...

  • UBS Accounting Software » Others: Message prompted: Batch Number ( ) not allowed to remove.
    Answer: Description When user  tried to remove  a batch  in Dealers setup,  message prompted: Batch Number ( ) not allowed to remove. (user  had reversed all related bills that ...

  • UBS Accounting Software » Others: View Ledger in Debtors File Maintenance
    Answer: Description The solution below is explaining the  functionality of View Ledger in Debtors  File Maintenance.   Solution View Ledger is used  to directly access  the  respective transactions listing for debtor’s ledger A/C. ...

  • UBS Accounting Software » Others: Activate Special Grouping does not appear in report of Profit and Loss Account
    Answer: Description The solution below shows  the  step  to Activate Special Grouping option in Report  of Profit and Loss Account.   Solution Go to Dealer Menu, at Page  1 tab,  assign any 2 digits ...

  • UBS Accounting Software » Others: Credit Note bills amount do not appear in Print Statement
    Answer: Description Credit Note bills amount do not appear in “Open Item Menu Debtors    Print Statement”  even  though it had been knocked  off.   Solution If you does  the  knock off ...

  • UBS Accounting Software » Others: Area/agent codes do not appear when I select them in debtor/creditor aging report.
    Answer: Description This usually happened when  user  upgraded from version 9.1 (dated 02 March 2006 or earlier version) to version 9.2.  The fields of area, agent and business ...

  • UBS Accounting Software » Others: ‘Variable ‘TOTAL3‘ is not found’
    Answer: Description Message  prompted: ‘Variable ’TOTAL3’ is not found’ when  preview Bank Reconciliation Statement.   Solution Reason: Upgrade  customized report  (gl#004#a.frx) from version 8.X.   Solution: Delete the  customized report. Go to Reports ...

  • UBS Accounting Software » Others: Variable ‘DESPE‘ is not found
    Answer: Description Message  prompted: ‘Variable ’DESPE’ is not found’ as preview Bank Reconciliation Statement.   Solution Reason: Upgrade  customized report  (gl#004#a.frx) from version 8.X.   Solution: Delete the  customized report. Go to Reports  > ...

  • UBS Accounting Software » Others: Term exceed still shown as Y
    Answer: Description Term exceed still shown  as ‘Y’ even  payment had been  made/Knocked-Off.   Solution Go to Transactions   >  Open Item Menu Debtor  > Mark Customer with Term Exceeded, click ...

  • UBS Accounting Software » Others: Currency rate shown as 0.00
    Answer: Description Currency rate  shown  as 0.00 once  press  “F9” while using quick method to enter  transaction of sales- debtor  with foreign currency  rate  of 3.80   Solution This might be because of country  code  of sales ...

  • UBS Accounting Software » Others: Account s description blank when preview
    Answer: Description Account’s description in Reports  >  Print A Group is blank when  preview   Solution There  exist same  description name  in difference accounts. Change  the  account description so that each  account has ...

  • UBS Accounting Software » Periodic: Transactions date and time
    Answer: Description The solution below shows  the  steps  to view the  transactions date and  time.   Solution For Version 9.0  (13 September  2004) and after:   1.    Go to  Periodic    View  Audit  Trail,  select  option  Transaction ...

  • UBS Accounting Software » Periodic: Periodic Group to Alternate Account
    Answer: Description The solution below shows  the  functionality of Periodic   >  Group to Alternate Account.   Solution 1.It is used  to group and  transfer entries of several accounts into one ...

  • UBS Accounting Software » Periodic: Preset Description Maintenance
    Answer: Description The solution below shows  the  functionality of Preset Description Maintenance in Periodic menu.   Solution 1. Go to Periodic  >  Preset Description Maintenance, click on the   respective checkbox ...

  • UBS Accounting Software » Periodic: Swap 1st Desp. And 2nd Desp
    Answer: Description The solution below describes the  functionality of Swap 1st Desp. And 2nd  Desp. (PeriodicàSwap 1st Desp. And 2nd  Desp.).   Solution 1.   It is used  to exchange descriptions of ...

  • UBS Accounting Software » Report: Compare Chart Of Account
    Answer: Description This solution below is explanining the  usage of Compare Chart of Account in External Application  > Program File Manager.   Solution This  is  used   to  compare  the   chart   of  account  of  maximum ...

  • UBS Accounting Software » Report: External Application
    Answer: Description The solution below is explaining the  usage of External Application.   Solution 1.    It is for user  to add (connect to) external application ending with *.exe. 2.    Example: Go ...

  • UBS Accounting Software » Report: To remove the ve sign for Sales amount
    Answer: Description The solution below shows  the  way to remove  the  —ve sign for Sales amount in Reports  >  Print A Group.   Solution 1.  Go to General  >  General Ledger ...

  • UBS Accounting Software » Report: Multi Column Report
    Answer: Description The solution below is explaining the  usage of Multi Column Report in More Report (2).   Solution 1.  This feature is used  in China when  using Add entry ...

  • UBS Accounting Software » Report: Profit & Loss Account report format
    Answer: Description The solution below shows  the  way to produce Profit & Loss Account report format.   Solution Assign special account codes  (HD, TD, T1) to the  relevant accounts. HD for Header  account, ...

  • UBS Accounting Software » Report: Consolidated Account
    Answer: Description The solution below is explaining the  usage of Consolidated Account.   Solution To display in columnar form, the  Profit & Loss Account (and  Balance Sheet) of several departments, projects, branches ...

  • UBS Accounting Software » Report: Generate Upload File and Auto Marking
    Answer: Description The solution below shows  the  way to use  Generate Upload File and Auto Marking in Bank Reconciliation Statement.   Solution 1. These  are used  to mark: - a transaction with specific ...

  • UBS Accounting Software » Others: Profit & Loss Account to show report date
    Answer: Description The solution below shows  the  way to set  Profit & Loss Account to show report  date from 21I06I2006 to 20I07I2006.   Solution 1.    In Housekeeping  > General Setup  >  Page1, ...

  • UBS Accounting Software » Report: Report Column
    Answer: Description The solution below shows  the  way to view Report Column in Check Transactions.   Solution   1. In Country Setting, check Print Report Row.   2. Set the  report  column number: go to ...

  • UBS Accounting Software » Report: Budget for project/job
    Answer: Description The solution below shows  the  way to set  monthly budget for project/job in Profit & Loss Account.   Solution 1.    Go to General   >  Enter Project/Job Opening Balance, select ...

  • UBS Accounting Software » Setting: The features in Country Setting Menu
    Answer: Description The solution below is describing the  features in Country Setting Menu.   Solution On Select Company  screen, click on Setting, Country Setting Item I Description Country Feature With Bank Charges Bank charges in ...

  • UBS Accounting Software » Transaction: Batch Type
    Answer: Description The solution below is explaining the  usage of Batch Type in Organise Batches.   Solution 1.    Batch Type is an additional indication for Batch Title and will appear ...

  • UBS Accounting Software » Transaction: Print Receipt or Payment Voucher instead of Transactions Voucher Listing
    Answer: Description The solution below shows  the  way to print Receipt or Payment Voucher instead of Transactions Voucher Listing in Transactions File Maintenance.   Solution 1.    Exit the  program, go to ...

  • UBS Accounting Software » Transaction: Delete a batch
    Answer: Description The solution below shows  the  way to delete a batch (with and without transactions).   Solution 1.    Batch with transactions - Go to Dealers Setup   >  Page 3 (Housekeeping  >  Exit, key ...

  • UBS Accounting Software » Transaction: A/C Description (2) viewable in account listing
    Answer: Description The solution below shows  the  way to set  AIC Description (2) viewable in account listing when search for account no. in Transactions File Maintenance.   Solution After click ...

  • UBS Accounting Software » Transaction: Maintain each of last year’s invoices amount
    Answer: Description The solution below shows  the  way to maintain each  of last year’s invoices amount, so that  it can be shown  in current year’s Open Item ...

  • UBS Accounting Software » Transaction: E or Ext. in Transactions Open Item Menu Debtor/Creditor Maintain B/F Bills
    Answer: Description E or Ext. is the same expression and it is used to indicate the number of repetition for a reference number. For example: if Ext. ...

  • UBS Inventory Software » General: Message prompted: The resource file is not valid, overwrite it with new empty one
    Answer: Description The solution shows  as below   Solution Go to ubsstk90 folder and then  delete the  file foxuser.dbf ...

  • UBS Inventory Software » General: Message prompted : Gldata.dbf found access not allowed
    Answer: Description   This is happened when you selecting company   Solution   (In Windows Explorer) Go to Inventory & Billing program folder & delete the file gldata.dbf ...

  • UBS Inventory Software » General: Reorder Advice
    Answer: Description   Since there  are two records of item group  with same name, some  of the items are duplicated and  cause  incorrect figures when  user  sends ...

  • UBS Inventory Software » General: Alert Message - Not allow to delete
    Answer: Description   Alert message ‘Not allow to delete’ prompted when  user  tries to delete one of the  item in INV.This is because INV is updated from ...

  • UBS Inventory Software » General: Alert message - Access not allowed
    Answer: Description Alert message prompted out “Access not allowed” when  click on “Add“, “Delete“ or “Body“ button in any transaction. The solution below shows  the  steps  to prevent it.   Solution Un-tick View ...

  • UBS Inventory Software » Housekeeping: Message prompted : Syntax error , Code 10
    Answer: Description After adding a new user  ID (i.e. WS ONG) in User ID Maintenance, message : Syntax error  when click on “Exit“  button   Solution 1.    Characters at User ID ...

  • UBS Inventory Software » Housekeeping: Why only the Housekeeping module is allowed to access after data restoring —>
    Answer: Description The solution shown  as below : -   Solution Go To Housekeeping — Run Setup — General Setup — Account No., make  sure  the  path  for UBS Accounting linking is assigned ...

  • UBS Inventory Software » Housekeeping: >L code
    Answer: Description   The solution below shows the steps to assign GL code for Miscellaneous Charges 3, 4, 5 before posting to ACC.   Solution   Press  “Enter“ button at ...

  • UBS Inventory Software » Housekeeping: Control Credit Limit for SO
    Answer: Description This solution below shows  the  step  to control credit limit for SO.   Solution User can control credit limit when  issue Sales Order (SO)  1.    Go to Dealer Menu ...

  • UBS Inventory Software » Licensing: Generate one day password for UBS
    Answer: Description To generate one day password for version 9.2 SR3.1   Solution  1.    Logon to license central at   http://LicenseCentral.ubs-software.com 2.    Enter your valid ID & Password. 3.    Select ‘one day password’ option ...

  • UBS Accounting Software » Periodic: Message prompted ‘Data Type Mismatch’
    Answer: Description When Posting to UBS Accounting   Solution   1.       This is because the  two products (Account , Inventory & Billing) are in different version 2.       It’s recommended to ...

  • UBS Inventory Software » Periodic: Message prompted ‘Data Type Mismatch’
    Answer:   Description When Posting to UBS Accounting   Solution   1.       This is because the  two products (Account , Inventory & Billing) are in different version 2.       It’s recommended to ...

  • UBS Inventory Software » Periodic: Why there is no transaction shown in Print Debtors Statement after cash sale transaction is posted from Inventory to Account
    Answer: Description The solution below shows  the  treatment of enter  debtor  account in cash  sales transaction   Solution Even though you have  selected Cust. No. (debtor code)  in cash  sale transaction, make  sure  you have ...

  • UBS Inventory Software » Periodic: Message prompted when execute Post to Daccount:
    Answer: Description 1.    Account No. not exist, Not allow to export. 2.    Account not found,  Not allow to import. Account no:0000/000. Record no.2”.   Solution 1.    The account no. doesn’t exist in ...

  • UBS Inventory Software » Periodic: Modification after Year End
    Answer: Description By default the  system  does  not allow any modification of transactions after  Year End Processing. However,  solution below is necessary to allows user  to view, edit and delete ...

  • UBS Inventory Software » Report: Message prompted : Memo file c:\ubsstk90\pt5\icbil#02.frt is missing or is invalid
    Answer: Description The solution below shows  the  way of deleting an invoice file format.   Solution Delete the  file “icbil#02.frx” from STK data  folder since the  “icbil#02.frt” is missing. ...

  • UBS Inventory Software » Report: Why stock card report and location stock card report show difference transaction listing
    Answer: Description The solution shows  on below : -   Solution 1.    Go to Periodic  >  Check Records In Files   >   Data Integrity Check & check whether there ...

  • UBS Inventory Software » Transaction: unmark ’Recover Related SO ’ when deleted DO
    Answer: Description System  will create a wrong  delivery quantity in report  Outstanding SO Status   Solution To fix this problem, go to Housekeeping     >    Recover Quantity, tick on ...

  • UBS Inventory Software » Transaction: How to fully delete an Invoice with reference number INV 0001
    Answer: Description The solution below show the  steps  to fully delete an invoice with reference INV 0001   Solution 1.    Go to Boss Menu, tick Unvoid Transactions, remove  last column Y and  click ...

  • UBS Inventory Software » Transaction: Update quantity from DO into Invoice, mismatch quantity
    Answer: Description When I issue an Invoice which updated from DO (quantity is 2 units), I then  change the  quantity to 3 units. Why the  Stock Card report ...

  • UBS Inventory Software » Transaction: How to recover the DO update into Invoice when untick option “Recover Related DO“
    Answer: Description If I accidentally deleted an Invoice and  un-ticked “Recover Related DO”, a message prompted (No outstanding DO for this customer) when  I issue an Invoice and ...

  • UBS Inventory Software » Transaction: Message prompted : GLData.Dbf is not found
    Answer: Description When linked to UBS Accounting data  folder (Housekeeping   >   Run Setup  >  General Setup   >   Account No.)   Solution User has selected the  wrong UBS Account data  folder. ...

  • UBS Inventory Software » Transaction: Overdue Date
    Answer: Description This solution below show the  way to customise overdue date.   Solution  1.    Key in the  terms  for debtor  in Customer  File Maintenance 2.    Save the  default Invoice format  as icbil#O2 3.   ...

  • UBS Payroll Software » General: Record is out of range
    Answer:   Description The solution below shows  the  way of When SOCSO and TAX data  are sent  to diskette, message prompted: Record is out of range.   Solution This is due to ...

  • UBS Payroll Software » Housekeeping: ‘Delete advance in transaction’ in Parameter Setup
    Answer: Description Below explains the  functions of ‘Delete advance in transaction’ in Parameter Setup, Control tab.   Solution When  you click on ‘Del Pay’ in Payments-)1st/2nd  Half Payroll-)Add/Update-)>ormal Pay, the  system will clear the ...

  • UBS Payroll Software » Housekeeping: APS for Maybank Autocredit System (MAS) – APS No.28
    Answer: Description   The solution below shows  the  steps  to set the  Auto Pay System (APS) for Maybank Autocredit System (MAS) — APS No.28.   Solution   User will receive a CD, ...

  • UBS Payroll Software » Housekeeping: New format (2007) for EPF contribution payment via diskette
    Answer: Description   The solution below explains when will the new EPF format (2007) be used for diskette submission,   and how to set the new format for EPF contribution payment via diskette.   Solution   New format of EPF diskette submission will be effective in January 2007 ...

  • UBS Payroll Software » Housekeeping: New EPF format for EPF Form A using pre-printed format
    Answer: Description The solution below explains when  will the  new EPF format be used  for hardcopy submission, and how to set  the  new format  for EPF Form A using pre-printed format.   Solution New ...

  • UBS Payroll Software » Housekeeping: APS for Malayan Banking Berhad (MBB) – APS No.1
    Answer: Description Below shows  the  way to set  the  Auto Pay System (APS) for Malayan Banking Berhad (MBB) _ APS No. 1   Solution User should be receiving a diskette (consists of ...

  • UBS Payroll Software » Housekeeping: APS for EON Bank
    Answer: Description   Below shows the way to set the Auto Pay System (APS) for EON Bank    Solution Please observe the  following steps  in UBS Payroll System:   1.    Go to Housekeeping-Setup-Parameter Setup, key in the  Payroll Manager  particulars. 2.    Go to Housekeeping-Setup-Addresses & A/c No, user  is ...

  • UBS Payroll Software » Housekeeping: APS for OCBC InterBank Giro
    Answer: Description Below shows  the  way to set  the  Auto Pay System (APS) for OCBC InterBank Giro   Solution Please observe the  following steps  in UBS Payroll System: 1.    Go to Housekeeping-Setup-Parameter Setup, key in ...

  • UBS Payroll Software » Housekeeping: APS for Public Bank
    Answer: Description Below shows  the  way to set  the  Auto Pay System (APS) for Public Bank   Solution Please observe the  following steps  in UBS Payroll System: 1.    Go to Housekeeping-Setup-Parameter Setup, key in the ...

  • UBS Payroll Software » Housekeeping: Hong Leong Bank Berhad diskette submission
    Answer: Description Auto Pay System (APS) for Hong  Leong Bank Berhad diskette submission   Solution 1.    Go to Housekeeping —> Setup —> Addresses & A/c No, users  are required to key ...

  • UBS Payroll Software » Licensing: Generate one day password for UBS
    Answer:   Description To generate one day password for version 9.2 SR3.1   Solution  1.             Logon to license central at   http://LicenseCentral.ubs-software.com 2.             Enter your valid ID & Password. 3.             Select ‘one ...

  • UBS Payroll Software » Others: Amount in Words
    Answer: Description The solution below shows  the  ways of amount (in words) shown  in Payments — 2nd Half payroll — Cash/Bank/Others —Print Cheque is too long. Hence,  to ...

  • UBS Payroll Software » Others: Different Between Gross and Monthly Gross
    Answer:   Description The solution below is explaining amount of Gross and  Monthly Gross not tally in 2nd  Half Payroll—Management Report—Pay Summary Report By Range.   Solution The discrepancy is due to ...

  • UBS Payroll Software » Others: Fault Encountered, Code: 1231
    Answer: Description The solution below shows  the  way of fault encountered with message prompted during process pay: Code           : 1231   Message        : Missing operand. Program ...

  • UBS Payroll Software » Others: Fault encountered, Code: 1300
    Answer: Description The solution below refer  to fault encountered and message prompted during process pay: Code            : 1300  Message      : Function name ...

  • UBS Payroll Software » Others: Fault Encountered, Code: 1231
    Answer: Description Below solution shows  the  way of error  message prompted when  ran process pay in 2nd Half Payroll. Code             :1231 Message       :Missing ...

  • UBS Fixed Asset Register » Maintenance: Import data from third party software
    Answer: Description The solution below shows  the  way to import data  from third party  software and only two files can be import.   File Description  •      Asset - Asset file Mainteanance •      Assetcat - Asset ...

  • UBS Fixed Asset Register » Periodic: Export transaction to UBS Accounting System
    Answer: Description The solution below shows  the  way to export transaction to UBS Accounting System   Solution  1.    Link the  AS> to UBS Accounting system  2.    Maintain related account code at Maintenance —Asset ...

  • UBS Client Account » Maintenance: Generate Client
    Answer: Description The solution below shows the way to Generate clients in File Maintenance —> Clients menu     Solution   File Maintenance  —Clients —Generate Clients is used for database ...

  • UBS Client Account » Maintenance: Can't view client one/001/2007/lit in clients file maintenance but able to print in accounts maintenance
    Answer: Description   The solution below shows on previous version system allows key in client code in account maintenance.   Solution   You have to go to generate the clients in File maintenance   >  Clients   >  Generate Clients.        ...

  • UBS Client Account » Report: When I print Trial Balance system show Account not balance
    Answer: Description   The solution below shows print Trial Balance system show ‘Account not balance’   Solution   There is transaction entry found difference period in both debit and credit side.     ...

  • UBS POS System » General: Change Due amount of cash receipt is not correct
    Answer: Description The solution below is explaining the  Change Due amount of cash  receipt is not correct.           Solution 1.    POS  is linking with STK. When user  did Year End Processing in ...

  • UBS POS System » Housekeeping: Set account code without a slash (/)
    Answer: Description This article shows  the  way to set  account code without a slash (/).   Solution Go to Housekeeping—>Setup—>General Setup, select Format tab.  Tick the  checkbox  No slash on account number.   ...

  • UBS POS System » Housekeeping: Post daily sales in a lump sum
    Answer: Description This article shows  the  step  to post  daily sales in a lump sum if user  does  not wish to post  individual transaction.   Solution  1.    Go to Housekeeping—>Setup—>General Setup, Tick Integrate ...

  • UBS POS System » Maintenance: Promotional Item
    Answer: Description The solution below is remove  the  promotional item from promotional item list after  the  promotional period.   Solution Go to Maintenance - Item Files - Promotional Item. Click ...

  • UBS POS System » Transaction: Membership Transaction
    Answer: Description The solution below shows the way to select back the member to that transacted transaction for point calculation purposes when users ...

  • UBS POS System » Transaction: Delete deposit
    Answer: Description This article show the  steps  to re-print or delete deposit transaction.   Solution  1.    Tick Deposit and Refund in Transaction tab at Housekeeping   >  Setup  >  Transaction Setting. 2. ...

  • UBS POS System » Others: Only have one cash sales entry in credit side
    Answer: Description When posting transaction into UBS >CC system, only have  one  cash  sales entry  in credit side. This CS is  issued in  Transaction—>Inventory  Transaction—>Cash  Sales,  and  user  already ...

  • UBS BSM System » General: Message prompted: Record has been used, delete denied!
    Answer: The solutions below show the way to delete the tenancy record. ...

  • UBS BSM System » General: Knock-off payment
    Answer: User had made payment knock-off in UBS BSM system, and posted transaction  to  UBS  Accounting  System,  but  when  tried  to  open item  debtor  statement  in accounting system,  the knock-off payment detail ...

  • UBS BSM System » General: Message prompted: Sorry. Invoice already charged late interest!
    Answer: When user  would like to delete some of  the generated interest, system  prompted  message  —Sorry invoice  already  charged  late interest!“ and interest unable to delete   This  is  control  feature to  avoid  any  deletion  ...

  • UBS BSM System » General: System prompt: Please set the default GL account code in the Setup module first!
    Answer: When user click on posting to account, system prompt: Please set the default GL Account Code in the Setup module first!, and the "Next" button is barred thus posting cannot ...

  • UBS BSM System » Others: Unable to Delete Metered Invoice
    Answer: When  users  wish  to  delete  metered  invoic   message  prompt —Sorry,  New  meter  reading  invoice  had  been  made!“  and invoice cannot be deleted.    There  are  two  reasons  lead  to  such  problem.  First   reason  is metered invoices are continuous and ...

  • UBS HRM System » Maintenance: Relationship between Holiday, Non-Working Day and Working Calendar table
    Answer: Description The solution below shows  the relationship between Holiday, Non-Working Day and Working Calendar table (HR Department—  Miscellaneous Files — Holiday / Non-Working Day / Working ...

  • UBS Time Attendance » Others: Filtering transactions when using TAS with door access system
    Answer: Description The below solution is for those  users  using TAS with door access  system. The methods shown  are to filter out all those  unwanted transactions so that  TAS only ...

  • UBS Time Attendance » Transaction: 2 transactions on a same date in Attendance Detail
    Answer:   Description The below explains the  reason and soult where  2 transactions on a same  date  appears in Attendance Detail   Solution Reason:   Two transactions  on a same  date  (of course, not  on the  same  times)  for ...

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