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  • UBS Accounting Software » General: Unlock Opening Balance
    Answer: Description  The solution below shows  the  way to unlock Opening Balance in Enter Opening Balances.   Solution Go to Boss Menu (Housekeeping — Exit, key in B, follows by UBS), check ...

  • UBS Accounting Software » General: Error Message: Batch Number ( ) not allowed to remove
    Answer: Description When user tries to remove a batch in Dealers setup, message prompted: Batch Number ( ) not allowed to remove even though user has reversed all ...

  • UBS Accounting Software » General: Account Code
    Answer:   Description The solution below is explaining the  usage of Account Code in >eneral Ledger A/C Maintenance menu. Solution Used to key in old account code previously used  in other ...

  • UBS Accounting Software » General: This transaction has been locked
    Answer: Description   Message prompted: ”This transaction has been locked” even though user has unlocked the batch in Boss Menu. The solution below shows the steps to prevent it.   Solution   When ...

  • UBS Accounting Software » General: This batch is reserved for pin 0
    Answer: Description   Message  prompted: ”This batch is reserved for pin 0”, when  user  login as Pin_4 and add transaction into the  batch.  The solution below is is ...

  • UBS Accounting Software » General: Batch Number 1 not allowed to remove.
    Answer: Description Message  prompted: ”Batch Number 1 not allowed to remove”, when  user  tries to remove  Batch No. 1 in Dealer Setup.  This is because there  were  bills been knocked ...

  • UBS Accounting Software » General: Include Zero Balance
    Answer: Description When   user   had   locked  the   opening  balances, the   checkbox   of  Include  Zero  Balance will disabled in General—Enter Opening Balances. The solution below shows the steps to enable the checkbox.   Solution Go to ...

  • UBS Accounting Software » Housekeeping: File Organisation in Housekeeping menu
    Answer: Description This solution is explaining the  usage of File Organisation in Housekeeping menu.   Solution For the  purpose of time saving, File Organisation is used  for running consecutively a number ...

  • UBS Accounting Software » Housekeeping: Password Screen prompted when change password
    Answer: Description The solution below shows  the  steps  to view password screen prompted when  changing password for >in 0 in Housekeeping menu.   Solution 1. >Go to Dealers Setup—>Page 2, uncheck ...

  • UBS Accounting Software » Licensing: Generate one day password for UBS
    Answer: Description To generate one day password for version 9.2 SR3.1   Solution 1.    Logon to license central at   http:IILicenseCentral.ubs-software.com 2.    Enter your valid ID & Password. 3.    Select ‘one day password’ option ...

  • UBS Accounting Software » Maintenance: Field ‘Group To’ does not displayed in General Ledger A/c Maintenance and Debtors/Creditors File Maintenance
    Answer:   Description This solution is explaining reason for the  field ‘Group To’ does not displayed in General Ledger A/c Maintenance and Debtors/Creditors File Maintenance.   Solution Go to Housekeeping    Run Setup ...

  • UBS Accounting Software » Maintenance: Error message Operator /operand type mismatch, code 107, program name HRSTMA2 , work area : arpost.dbf when I preview open it
    Answer:   Description Reason  : Data migrated from SQL Accounting using tool ‘migsqlacc.exe’. Function date  & time problem.   Solution  1.    Logon to UBS Accounting System,  select Housekeeping menu  , Exit , ...

  • UBS Accounting Software » Others: Enable the system to allow users to edit data for previous year database after year- end processing is done
    Answer: Description This solution is explaining the  way to enable the  system  to allow users  to edit data  for previous year database after  year-end processing is done.   Solution After  year-end  processing,  by  default  the  ...

  • UBS Accounting Software » Others: Bills appeared in ledger but not shown in Open Item Knock- Off Bills
    Answer: Description Run the  following process in correct  sequence:   Solution Go to Transactions  >  Open Item Debtor Menu  >  Bill payment Ledger   6. Check Duplicated Glpost Entry. Click on “Ok“, “Exit“, ...

  • UBS Accounting Software » Others: Open Item Remittance Advice to display voucher number
    Answer: Description The solution below shows  the  way to set  Open Item Remittance Advice to display voucher number in the  column of Ref.No. instead of displaying PAYMENT: PV5678 in ...

  • UBS Accounting Software » Others: Open Item Statement to display receipt number
    Answer: Description The solution below shows  the  way to set  Open Item Statement to display receipt number (e.g. OR1234) in the  column of Ref.No, instead of displaying PAYMENT : ...

  • UBS Accounting Software » Others: Update Aging.dbf
    Answer: Description The solution below shows  the  way to use  Update Aging.dbf in Open Item Menu Debtors  >  Print 6 Months Aging.   Solution This is used  to generate/display in b/f statement, ...

  • UBS Accounting Software » Others: By Account, By Bill and By Payment
    Answer: Description The solution below is explaining the  usage of By Account, By Bill and By Payment in Open Item Menu Debtors  > Gain/Loss in Exchange Rate.   Solution These  three ...

  • UBS Accounting Software » Others: By Account, By Bill and By Payment of Open Item Menu Creditors
    Answer: Description The solution below is explaining the  usage of By Account, By Bill and By Payment in Open Item  Menu Creditors       Gain/Loss in Exchange ...

  • UBS Accounting Software » Others: Change the period of a batch of transactions
    Answer: Description The solution below shows  how to change the  period of a batch  of transactions.   Solution Boss Menu: Change Period Of Whole Batch. Key in the  batch  no and correct  period. ...

  • UBS Accounting Software » Others: Period of imported transaction from UBS Stock Control does not match with those created in Accounting system
    Answer: Description This is because Stock Control has run Year End Processing. Thus, January 06 represented by period 1 in Stock Control but period 13 in Accounting.   Solution To ...

  • UBS Accounting Software » Others: Project-Job opening balances are not appeared in Profit & Loss Account by project-job
    Answer: Description Project-Job opening balances were  keyed  in General menu,  but are  not appeared in Profit & Loss Account by project-job   Solution Go to Dealers Setup  >  Page 1(Housekeeping  >  Exit, ...

  • UBS Accounting Software » Transaction: The gain / Loss bills in Open Item Menu Debtors / Creditors Gain/Loss in Exchange Rate is not shown
    Answer: Description The gain Loss bills in Open ItemMenu Debtors / Creditor    Gain / Loss in Exchange Rate is not shown after  I have  deleted the  adjustment transaction in batch.   Solution First ...

  • UBS Accounting Software » Others: Gain/loss bill still displayed
    Answer: Description Having imported gain/loss bills from Open Item Menu Debtors/Creditor          Gain/Loss in Exchange Rate to a batch,  why is the  gainIloss bill still displayed   Solution Because  you have  reversed and knocked-off  the ...

  • UBS Accounting Software » Others: The Edit button is barred
    Answer: Description In Transactions File Maintenance, the  Edit button is barred   Solution Go to Boss Menu, check the  checkbox  of Allow  Edit Transaction, click on Apply, Exit. ...

  • UBS Accounting Software » Others: Message prompted: Batch Number ( ) not allowed to remove.
    Answer: Description When user  tried to remove  a batch  in Dealers setup,  message prompted: Batch Number ( ) not allowed to remove. (user  had reversed all related bills that ...

  • UBS Accounting Software » Others: Clear all the figures in Enter Opening Balances and Enter Last year Figure
    Answer: Description The solution below show the  way to clear all the  figures in Enter Opening Balances and Enter Last year Figure   Solution Go to Boss Menu, check the  both  checkboxes of ...

  • UBS Accounting Software » Others: Activate Special Grouping does not appear in report of Profit and Loss Account
    Answer: Description The solution below shows  the  step  to Activate Special Grouping option in Report  of Profit and Loss Account.   Solution Go to Dealer Menu, at Page  1 tab,  assign any 2 digits ...

  • UBS Accounting Software » Others: Credit Note bills amount do not appear in Print Statement
    Answer: Description Credit Note bills amount do not appear in “Open Item Menu Debtors    Print Statement”  even  though it had been knocked  off.   Solution If you does  the  knock off ...

  • UBS Accounting Software » Others: Area/agent codes do not appear when I select them in debtor/creditor aging report.
    Answer: Description This usually happened when  user  upgraded from version 9.1 (dated 02 March 2006 or earlier version) to version 9.2.  The fields of area, agent and business ...

  • UBS Accounting Software » Others: Amount is shown as asterisks (*.**) when runs Generate Voucher Sequence
    Answer: Description The solution below explaining the  reason for amount is shown  as asterisks (*.**)  when  runs  Generate Voucher Sequence (Reports         More Report (2)), although user  logs in as Pin ...

  • UBS Accounting Software » Others: Term exceed still shown as Y
    Answer: Description Term exceed still shown  as ‘Y’ even  payment had been  made/Knocked-Off.   Solution Go to Transactions   >  Open Item Menu Debtor  > Mark Customer with Term Exceeded, click ...

  • UBS Accounting Software » Others: Some accounts with balance 0.00 do not appeared
    Answer: Description Some accounts with balance 0.00 do not appeared at General    Enter Opening Balances   Solution Reason The accounts with balance 0.00 are locked.   Solution Go to Boss Menu, mark Unlock Opening Balance.     ...

  • UBS Accounting Software » Others: Add “project” field into Excel format
    Answer: Description Add “project” field into Excel format  in Debtors    Open Item Menu Debtors    Print Detail Aging   Solution Add or change the  values as highlighted by the  circle in the  below picture ...

  • UBS Accounting Software » Periodic: Preset Description Maintenance
    Answer: Description The solution below shows  the  functionality of Preset Description Maintenance in Periodic menu.   Solution 1. Go to Periodic  >  Preset Description Maintenance, click on the   respective checkbox ...

  • UBS Accounting Software » Setting: Screen Picture in Country Setting
    Answer:   Description The solution below is explaining the  Screen  Picture in Country Setting.   Solution This is used  to load picture file (bmp,  jpg) onto  UBS main menu  after  user  login. ...

  • UBS Accounting Software » Setting: The features in Country Setting Menu
    Answer: Description The solution below is describing the  features in Country Setting Menu.   Solution On Select Company  screen, click on Setting, Country Setting Item I Description Country Feature With Bank Charges Bank charges in ...

  • UBS Accounting Software » Transaction: Delete a batch
    Answer: Description The solution below shows  the  way to delete a batch (with and without transactions).   Solution 1.    Batch with transactions - Go to Dealers Setup   >  Page 3 (Housekeeping  >  Exit, key ...

  • UBS Accounting Software » Transaction: Maintain each of last year’s invoices amount
    Answer: Description The solution below shows  the  way to maintain each  of last year’s invoices amount, so that  it can be shown  in current year’s Open Item ...

  • UBS Accounting Software » Transaction: E or Ext. in Transactions Open Item Menu Debtor/Creditor Maintain B/F Bills
    Answer: Description E or Ext. is the same expression and it is used to indicate the number of repetition for a reference number. For example: if Ext. ...

  • UBS Inventory Software » General: How to enable Setting button in Select Company menu—
    Answer: Description   The solution below shows the way of enabling setting button   Solution   Right click on “Exit“ button then click on “Yes“ button. ...

  • UBS Inventory Software » General: Text editing tool
    Answer: Description The solution below shows  the  stepd  to activate the  text editing tool (Redo,  Undo, Cut, Copy, and Paste).   Solution Mark all the  pin number check boxes  under  “Other” in User Defined ...

  • UBS Inventory Software » General: Alert message - Access not allowed
    Answer: Description Alert message prompted out “Access not allowed” when  click on “Add“, “Delete“ or “Body“ button in any transaction. The solution below shows  the  steps  to prevent it.   Solution Un-tick View ...

  • UBS Inventory Software » Housekeeping: Period Allowed From ‘X’ To 18
    Answer: Description The solution below is explaining the  functionality of “Period Allowed From ‘X’ To 18”.   Solution 1.    This feature allows you to set the  range of the period ...

  • UBS Inventory Software » Housekeeping: Defined Menu
    Answer:   Description The solution below shows  the  steps  on how a branch  follows the  “User Defined Menu” settings (by user  pin) in HQ office.   Solution Copy  the  file “userpin.dbf” from Data directory in HQ ...

  • UBS Inventory Software » Housekeeping: Multi Company
    Answer: Description System  will directs the  user  to login menu screen instead of Select Company screen when  user runs the  UBS stock program since Multi company function is not ...

  • UBS Inventory Software » Housekeeping: Printed date and time
    Answer: Description This solution below shows  the  way to printed date  and  time in the  report   Solution Go to Dealer Menu, tick With System Date/Time   ...

  • UBS Inventory Software » Housekeeping: Change supplier/customer code
    Answer: Description This solution below shows  the  way to change supplier/customer code.   Solution If users  change their supplier/customer code in ACC, transaction in STK will not be updated, so you must  change ...

  • UBS Inventory Software » Housekeeping: Control Credit Limit for SO
    Answer: Description This solution below shows  the  step  to control credit limit for SO.   Solution User can control credit limit when  issue Sales Order (SO)  1.    Go to Dealer Menu ...

  • UBS Inventory Software » Housekeeping: Formula setting in Timber Log Calculation
    Answer: Description This solution below shows  the  step  for formula setting in Timber Log Calculation.   Solution You are required to gather the  entire timber log received on the  following:-   1.    1st  log   = ...

  • UBS Inventory Software » Licensing: Generate one day password for UBS
    Answer: Description To generate one day password for version 9.2 SR3.1   Solution  1.    Logon to license central at   http://LicenseCentral.ubs-software.com 2.    Enter your valid ID & Password. 3.    Select ‘one day password’ option ...

  • UBS Inventory Software » Maintenance: Discontinue Item cannot send to excel
    Answer: Description In Item  Listing menu,  all items can be sent  to Excel except  Discontinue Item.  The solution below shows  the  steps  to sent  all information including Discontinue item, to excel.   Solution Go to Maintenance ...

  • UBS Inventory Software » Others: Check version date
    Answer: Description This solution below shows  the  way to check version date.   Solution Double click the  version in login menu  or go to Others  >  About ...

  • UBS Inventory Software » Periodic: Modification after Year End
    Answer: Description By default the  system  does  not allow any modification of transactions after  Year End Processing. However,  solution below is necessary to allows user  to view, edit and delete ...

  • UBS Inventory Software » Report: Set report format for cost allowed pin
    Answer: Description This solution below shows  the  step  to set  report  format  for cost allowed pin.   Solution 1.Take  an example of the  report  - Forecast Quantity (Enquiry    Outstanding  & Tracking) 2.Save  the  format  as stkO37l 3.Edit the  file ...

  • UBS Inventory Software » Transaction: How to fully delete an Invoice with reference number INV 0001
    Answer: Description The solution below show the  steps  to fully delete an invoice with reference INV 0001   Solution 1.    Go to Boss Menu, tick Unvoid Transactions, remove  last column Y and  click ...

  • UBS Inventory Software » Transaction: Update quantity from DO into Invoice, mismatch quantity
    Answer: Description When I issue an Invoice which updated from DO (quantity is 2 units), I then  change the  quantity to 3 units. Why the  Stock Card report ...

  • UBS Inventory Software » Transaction: Why I can’t enter to DO body to make the amendment, message prompted Not allow to edit
    Answer: Description The solution below shows  that  user  not allows to edit the  quantity from DO after  update into Invoice   Solution Make sure  this DO is already updated to Invoice.  If yes then  go to ...

  • UBS Inventory Software » Transaction: How to recover the DO update into Invoice when untick option “Recover Related DO“
    Answer: Description If I accidentally deleted an Invoice and  un-ticked “Recover Related DO”, a message prompted (No outstanding DO for this customer) when  I issue an Invoice and ...

  • UBS Inventory Software » Transaction: Why I can't control Minimum Selling Price when issuing Invoice
    Answer: Description The user  has already ticked Minimum Selling Price and  keyed  in the  password under  Safety Control Password (Dealer Menu). User has also  keyed  in figure in 2nd  Selling Price ...

  • UBS Payroll Software » General: EA Form
    Answer: Description The solution below show amended the  allowance figure in l2 Months Figure Update menu,  the reasons why EA form still show the  same  allowance figure as before.   Solution Whenever user ...

  • UBS Payroll Software » Housekeeping: The difference between Move Forward Transactions and Remove Transactions
    Answer: Description   The below shows  the  difference between Move Forward Transactions and Remove Transactions in Month End menu   Solution   Move  Forward  Transactions: after  month  end,  the  Normal Pay (1st & 2nd Half) ...

  • UBS Payroll Software » Licensing: Generate one day password for UBS
    Answer:   Description To generate one day password for version 9.2 SR3.1   Solution  1.             Logon to license central at   http://LicenseCentral.ubs-software.com 2.             Enter your valid ID & Password. 3.             Select ‘one ...

  • UBS Payroll Software » Others: Commission EPF Incorrect
    Answer:   Description The solution below shows  the  way of Commission EPF incorrect from user  calculation. This is due to the  EPF Determination setting in Housekeeping menu.   Solution Scenario: Commission: RM990.00; Salary: RM890.00   Go ...

  • UBS Client Account » Maintenance: Generate Client
    Answer: Description The solution below shows the way to Generate clients in File Maintenance —> Clients menu     Solution   File Maintenance  —Clients —Generate Clients is used for database ...

  • UBS Client Account » Maintenance: Activate foreign currency
    Answer: Description   The solution below show why foreign currency cannot accessible   Solution   You have to activate an option Allowed Foreign Currency in Boss menu.   Version date : 9.1 (10 May 05)  ...

  • UBS POS System » General: Salesperson Commission Report
    Answer: Description The solution below shows  the  way to view salesperson commission report.   Solution By default the  commission for salesperson figure is not showed, we need  to customize this report:  1.         ...

  • UBS POS System » General: Cash Receipt Transaction
    Answer: Description The solution below is explaining that  why the  system  still allow user  to save  the  transaction when there  is an item with on hand  quantity of 10 units, and ...

  • UBS POS System » Housekeeping: Audit trail
    Answer: Description The solution below show the  steps  to access  the  menu  of audit trail.   Solution Yes, user  can view  the  Audit Trail in POS.   Go to Housekeeping—> Setup —> General Setup —> ...

  • UBS POS System » Others: UBS POS version date
    Answer: Description The solution below shows  the  way to check UBS POS version date.   Solution Go to Help - About or click on About in body menu. ...

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