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  • UBS Accounting Software » General: Print Official Receipt not involved debtor
    Answer: Description The solution below is explaining the  print Official Receipt for transaction not involved debtor.   Solution Yes. Just  assign a special account code ‘OR’ to those  income accounts (e.g.  Rental ...

  • UBS Accounting Software » General: Error Message: Batch Number ( ) not allowed to remove
    Answer: Description When user tries to remove a batch in Dealers setup, message prompted: Batch Number ( ) not allowed to remove even though user has reversed all ...

  • UBS Accounting Software » General: Error Message: Not enough room in batch
    Answer: Description When posting (export/import) transaction, an error  message prompted: Not enough room in batch. By default, a batch  can contains up to 9000 transactions. This message prompted ...

  • UBS Accounting Software » General: Error Code 43: There is not enough memory to complete this operation.
    Answer: Description An error  message prompted: “Code 43: There is not enough memory to complete this operation”, when  click  on Transactions File Maintenance.   Solution Go to UBSACC90 program folder, locate a ...

  • UBS Accounting Software » General: Account Code
    Answer:   Description The solution below is explaining the  usage of Account Code in >eneral Ledger A/C Maintenance menu. Solution Used to key in old account code previously used  in other ...

  • UBS Accounting Software » General: Error Message - Variable ‘GLDATAI’ is not found.
    Answer: Description   Message  prompted: Variable ‘GLDATAI’ is not found when  click on General Ledger A/C Maintenance.     Solution   This is because CDX file was corrupted. You need to quit the ...

  • UBS Accounting Software » General: OLE exception error: Exception code c0000005. OLE object may be corrupt
    Answer: Description   When backup/restore, message prompted: OLE exception error: Exception code c0000005. OLE object may be corrupt. The solution below is explaining the fact of this ...

  • UBS Accounting Software » General: Table c:\ubsacc90\data\GLP OST. DBF’ has become corrupted. The table will need to be repaired before using.
    Answer:   Description When  log  into program, message prompted: “Table  ‘c:\ubsacc90\data\GLPOST.  DBF’  has become corrupted. The table will  need to be repaired before using.“ The  solution  below shows  the  steps  to overcome ...

  • UBS Accounting Software » General: Numeric Overflow. Data was lost.
    Answer: Description When run year end processingn message prompted: INumeric Overflow. Data was lost.I The solution below shows  the  steps  to overcome it.   Solution Go to Housekeeping—Index All Files, click ...

  • UBS Accounting Software » General: This transaction has been locked
    Answer: Description   Message prompted: ”This transaction has been locked” even though user has unlocked the batch in Boss Menu. The solution below shows the steps to prevent it.   Solution   When ...

  • UBS Accounting Software » General: This batch is reserved for pin 0
    Answer: Description   Message  prompted: ”This batch is reserved for pin 0”, when  user  login as Pin_4 and add transaction into the  batch.  The solution below is is ...

  • UBS Accounting Software » General: Batch Number 1 not allowed to remove.
    Answer: Description Message  prompted: ”Batch Number 1 not allowed to remove”, when  user  tries to remove  Batch No. 1 in Dealer Setup.  This is because there  were  bills been knocked ...

  • UBS Accounting Software » General: Access Not Allowed
    Answer: Description Message  prompted: “Access Not Allowed“  when  user  log in as Pin 1 and try to print ledger. The solution below shows  the  steps  to enable user  to access  to Print Ledger.   Solution Go to Dealers Setup—Page ...

  • UBS Accounting Software » General: Syntax error
    Answer: Description Error message prompted: “Syntax error“, after  user  maintained new user ID (CK Ng) in User ID Maintenance. The solution below shows  the  steps  to prevent it.   Solution User ID cannot ...

  • UBS Accounting Software » Housekeeping: Knock off by project
    Answer: Description The solution below is explaining the  functionality of knock off  by project in General Setup.   Solution This feature is used  for transactions with project code; when  payment ...

  • UBS Accounting Software » Housekeeping: Total Debit & Total Credit not same, not allowed to accept
    Answer: Description By  default,  the   system   has   a  function  to  prevent accounts from  not  balance.  So,  message will prompted: “Total Debit & Total Credit not same, not allowed to accept”, ...

  • UBS Accounting Software » Housekeeping: Multi Currency
    Answer: Description   The solution below shows the steps to activate the functionality of Multi Currency.   Solution   1.    >Go to Housekeeping—>eneral Setup—>age 2, tick Multi  Currency checkbox, click “Ok“. ...

  • UBS Accounting Software » Housekeeping: Error Message :“This is for evaluation purpose only“
    Answer: Description The system  show ‘Malaysian Edition’ or ‘License Edition’, but when  adding transactions, message prompt: “This is for evaluation purpose only”  and  adding transactions not allowed.   Solution 1.    >Go to Dealers Setup->Page ...

  • UBS Accounting Software » Maintenance: An error message prompted: Code 1426, OLE error code 0x800a03ec: Unknown COM status code
    Answer: Description When click on Excel and Send in Periodic    View Audit Trail Transactions Modified, an error message prompted: Code 1426, OLE error code 0x800a03ec: Unknown COM ...

  • UBS Accounting Software » Maintenance: Error message Operator /operand type mismatch, code 107, program name HRSTMA2 , work area : arpost.dbf when I preview open it
    Answer:   Description Reason  : Data migrated from SQL Accounting using tool ‘migsqlacc.exe’. Function date  & time problem.   Solution  1.    Logon to UBS Accounting System,  select Housekeeping menu  , Exit , ...

  • UBS Accounting Software » Others: Change Customer No. or Supplier No.
    Answer: Description This solution below is explaining the  usage of Change Customer No.  or Supplier No.  in External Application    Program File Manager.    Solution 1.    This is used  to change customer/supplier code ...

  • UBS Accounting Software » Others: Recover.exe
    Answer: Description This tool is used  when  database file is corrupted, Memo FPT is missing or corrupted, or when encountered message ‘Not a table’.   Solution The steps  are: 1.    Double click to run ...

  • UBS Accounting Software » Others: Retained Earnings shown in Profit & Loss Account does not tally with that of Balance Sheet
    Answer: Description Make sure  the  necessary conditions as below :   Solution (1) In your Chart Of Accounts, there  should be only one account assigned with special account code PA;   (2) the  Opening Stock value ...

  • UBS Accounting Software » Others: Remove Local Customer or Supplier Defective Record
    Answer: Description This solution below is explaning the  usage of remove  local customer or supplier defective record.   Solution  If user  accidentally  keys  in  a  foreign currency code for a debtor  / ...

  • UBS Accounting Software » Others: Print Transaction Voucher cannot print transaction voucher listing.
    Answer: Description This solution below is explaining the  reason for Format 4 in More Report  (2)  Print Transaction Voucher cannot  print transaction voucher  listing.   Solution This  is  because BankICash  accounts do  not  assign ...

  • UBS Accounting Software » Others: In Fixed Assets report, the value of Accumulated Depreciation does not appear
    Answer:     Description Make sure  that  it has the  correct  Fixed Asset Code assigned.   Solution Go to General  >  General Ledger A/C Maintenance, search for accumulated depreciation account with  special account code AD; make  sure ...

  • UBS Accounting Software » Others: When preview Profit & Loss Account report by all project, the Stock Value displayed is incorrect
    Answer: Description This is because stock value without project  code will be added up with project.   Solution Go to General  >  Maintain Stock Values, select the  row without Project Code, click ...

  • UBS Accounting Software » Others: Retained profits shown in Profit & Loss and Balance Sheet are incorrect
    Answer: Description After examined database, noticed that  special account codes  DP and  AD for Accumulated Depreciation account.   Solution Go to General >General Ledger A/C Maintenance, change it to ADDP instead of ...

  • UBS Accounting Software » Others: Cannot preview Payment Voucher in More Report (1)
    Answer: Description Make sure  that  Bank/Cash accounts were  assigned with special account code PV   Solution Go to General  > General Ledger A/C Maintenance, make  sure  that  Bank/Cash accounts were assigned ...

  • UBS Accounting Software » Others: Message prompted: Housekeeping in progress, not allow to proceed.
    Answer: Description When tried to login (keyed  in Password, clicked “OK“).This is the  same  as ‘File Access Is Denied’ in earlier versions.   Remark:9.1(28 May 2005)  to above   Solution Right click on “Exit“ button, key in A, followed ...

  • UBS Accounting Software » Others: Message prompted: Account Not Balance
    Answer: Description While accessing   Trial Balance, Profit & Loss and Balance Sheet.   Solution 1.  Go to Transactions > Scan Batches to trace  the  balance status (those showing ‘NO’) in the columns ...

  • UBS Accounting Software » Others: Bills appeared in ledger but not shown in Open Item Knock- Off Bills
    Answer: Description Run the  following process in correct  sequence:   Solution Go to Transactions  >  Open Item Debtor Menu  >  Bill payment Ledger   6. Check Duplicated Glpost Entry. Click on “Ok“, “Exit“, ...

  • UBS Accounting Software » Others: /index.php?sid=1563688&lang=en&action=artikel&cat=8&id=68&artlang=en&highlight=code%5C%3A12+message%5C%3AVariable%26%2339%3BUSERIDX%26%2339%3Bis+not+found+work+area+%5C%3Ac%5C%3A%5C%5Cubsacc94%5C%5CDEFPAGEDBF1
    Answer: Description When restoring data, error  message prompted: Variable Entry No.  is not found   Solution Go to Periodic      Restore, check the  checkbox  of Attribute All Files, click “Yes“, “Restore“.    Remark: 8.3s(14 ...

  • UBS Accounting Software » Others: Message prompted: Variable “Entry No“. is not found.
    Answer: Description When restoring data, error  message prompted: Variable Entry No.  is not found   Solution Go to Periodic  > Restore, check the  checkbox  of Attribute All Files, click “Yes“, “Restore“.   Remark: ...

  • UBS Accounting Software » Others: Message prompted:Cannot locate Microsoft Visual FoxPro Library.
    Answer: Description Renamed the  program folder of version 9.0, uninstalled the  UBS Accounting System  (Add/Remove Program), and installed the  version 9.1. When user  tried to run the ...

  • UBS Accounting Software » Others: Enter Customer Site/Agent Opening Balance
    Answer: Description The solution below shows  the  way to use  Enter Customer SiteIAgent Opening Balance.   Solution 1.             Housekeeping  >  Run setup  > General Setup, Page 2, check the  checkbox  of With ...

  • UBS Accounting Software » Others: Area & Agent viewable
    Answer: Description The solution below shows  the  way to make  Area & Agent viewable in debtor  listing.   Solution Click on Search button to display debtor  listing, double click on column label ...

  • UBS Accounting Software » Others: Enter Supplier Site/Agent Opening Balance
    Answer: Description The solution below shows  the  way to use  Enter Supplier SiteIAgent Opening Balance.   Solution 1.    Housekeeping   >  Run setup  >  General Setup  >  Page 2, check the ...

  • UBS Accounting Software » Others: Area & Agent viewable of Creditors
    Answer: Description The solution below shows  the  way to make  Area & Agent viewable in creditor listing.   Solution Click on Search button to display creditors listing, double click on the  column ...

  • UBS Accounting Software » Others: Message prompted: Memory file is invalid.
    Answer: Description log on to the  system, message prompted: Memory file is invalid, error55.   Solution Delete the  currency.mem, account.mem & ubs.mem files in data  directory.   Remark: 9.1(02  March 2006)  to above ...

  • UBS Accounting Software » Others: Message prompted: Details band is too large to fit on the page/Set your printer to custom mode(1298)
    Answer: Description When printing report, message prompted: Details band is too large to fit on the pageISet your printer to custom mode(1298).Using Windows XP (Home edition) operating ...

  • UBS Accounting Software » Others: Outstanding bills (yet to reconcile) not shown in Bank Reconciliation Statement
    Answer: Description The outstanding bills (yet to reconcile) not shown in Bank Reconciliation Statement after year-end processing.   Solution The Bank account must  assign with a special account ...

  • UBS Accounting Software » Others: Error 1436 - Only insertable objects are allowed in General fields
    Answer: Description Error message prompted when  go to More Report (1)  >   View Graph: Code 1436, Only insertable objects are allowed in General fields.   Solution Exit the  program, in ...

  • UBS Accounting Software » Others: Sub-Job is not displayed
    Answer: Description When adding/editing entries in Transactions File Maintenance, Sub-Job is not displayed (With Job Code has been activated)   Solution Go to Housekeeping > General Setup(Page 2), check ...

  • UBS Accounting Software » Others: message prompted: Either Files Corrupted (Run Recover) or New Record Was Just Added
    Answer: Description When go to View Ledger, message prompted: Either Files Corrupted (Run Recover) or New Record Was Just Added   Solution Run following steps: 1.         Housekeeping   >   Index ...

  • UBS Accounting Software » Others: Message prompted: There is not enough memory to complete the transaction
    Answer: Description Message  prompted when  tried to Print Report: There is not enough memory to complete the transaction   Solution There  are too many empty  records  in transaction table. Delete them  by ...

  • UBS Accounting Software » Others: Message prompted: File in use
    Answer: Description When go to Transaction  >   Transaction File Maintenance, message prompted: File in use   Solution Check if it links to Stock Control system. If it does,  close Stock ...

  • UBS Accounting Software » Others: Message prompted: Setup has encounter error in registry database
    Answer: Description When installing UBS Accounting, message prompted: Setup has encounter error in registry database   Solution 1.    Start > Run, type regedit 2.    Edit   >  Find... (Find what: ...

  • UBS Accounting Software » Others: Message: Record is out of range (1) prompted when try to view Consolidated Account
    Answer: Description Reason: user  tried to consolidate accounts of different companies that  have  different account codes, or without project  codes.  For example: user  named the  output file for Project1: PAL01, Project2: ...

  • UBS Accounting Software » Others: Message prompted: Date may be incorrect
    Answer: Description When keyed  in correct  date  in Transaction File Maintenance, message prompted: Date may be incorrect   Solution Go to Dealers Setup  >  Page1, change the  Day Of Report  Month to 0. ...

  • UBS Accounting Software » Others: Message prompted: This is for evaluation only! (Code = 1)
    Answer: Description Using a licensed edition, but after  keyed  in the  date  in Transaction File Maintenance, message prompted: This is for evaluation only! (Code = 1)   Solution Go to Dealers Setup   ...

  • UBS Accounting Software » Others: Retained Profit/(Loss) B/F and C/F (Retained Earnings) appear in Balance Sheet but not in Profit & Loss Account
    Answer: Description The Retained Earnings account need  to assign with special account   Solution The Retained Earnings account need  to assign with special account code: PA. ...

  • UBS Accounting Software » Others: Message prompted: Failed: Code13- GL_Batch is not found
    Answer: Description Error message prompted when  login to the  system  (after  keying in password and  click OK): Failed: Code13- GL_Batch is not found.   Solution Create  a new directory, generate data ...

  • UBS Accounting Software » Others: System keeps showing a message: Educational Purpose in login page
    Answer: Description After PC upgraded from Windows 98 to Windows XP, the  system  keeps  showing a message: Educational Purpose in login page  although the  correct  smartlock has been  plugged onto  ...

  • UBS Accounting Software » Others: Code 39 - Numeric overflow. Data was lost.
    Answer: Description When run year end processing, an error  message prompted: Code 39, Numeric overflow. Data was lost. Users have tried Set Infinity Number To 0 under  Housekeeping   Solution Use ...

  • UBS Accounting Software » Others: Message prompted: Batch Number ( ) not allowed to remove.
    Answer: Description When user  tried to remove  a batch  in Dealers setup,  message prompted: Batch Number ( ) not allowed to remove. (user  had reversed all related bills that ...

  • UBS Accounting Software » Others: When posting (export/import) transaction, an error message prompted: Not enough room in batch
    Answer: Description By default, a batch  can contain up to 9000 transactions. This message prompted because there is a batch  exceeding 9000 transactions.   Solution Create  a new batch. ...

  • UBS Accounting Software » Others: Code 43: There is not enough memory to complete this operation
    Answer: Description When click on Transactions File Maintenance, an error  message prompted: Code 43: There is not enough memory to complete this operation.   Solution Go to UBSACC90 program folder, ...

  • UBS Accounting Software » Others: Area/agent codes do not appear when I select them in debtor/creditor aging report.
    Answer: Description This usually happened when  user  upgraded from version 9.1 (dated 02 March 2006 or earlier version) to version 9.2.  The fields of area, agent and business ...

  • UBS Accounting Software » Others: ‘Variable ‘TOTAL3‘ is not found’
    Answer: Description Message  prompted: ‘Variable ’TOTAL3’ is not found’ when  preview Bank Reconciliation Statement.   Solution Reason: Upgrade  customized report  (gl#004#a.frx) from version 8.X.   Solution: Delete the  customized report. Go to Reports ...

  • UBS Accounting Software » Others: Variable ‘DESPE‘ is not found
    Answer: Description Message  prompted: ‘Variable ’DESPE’ is not found’ as preview Bank Reconciliation Statement.   Solution Reason: Upgrade  customized report  (gl#004#a.frx) from version 8.X.   Solution: Delete the  customized report. Go to Reports  > ...

  • UBS Accounting Software » Others: Currency rate shown as 0.00
    Answer: Description Currency rate  shown  as 0.00 once  press  “F9” while using quick method to enter  transaction of sales- debtor  with foreign currency  rate  of 3.80   Solution This might be because of country  code  of sales ...

  • UBS Accounting Software » Report: To remove the ve sign for Sales amount
    Answer: Description The solution below shows  the  way to remove  the  —ve sign for Sales amount in Reports  >  Print A Group.   Solution 1.  Go to General  >  General Ledger ...

  • UBS Accounting Software » Report: Consolidated Account
    Answer: Description The solution below is explaining the  usage of Consolidated Account.   Solution To display in columnar form, the  Profit & Loss Account (and  Balance Sheet) of several departments, projects, branches ...

  • UBS Accounting Software » Report: Budget for project/job
    Answer: Description The solution below shows  the  way to set  monthly budget for project/job in Profit & Loss Account.   Solution 1.    Go to General   >  Enter Project/Job Opening Balance, select ...

  • UBS Accounting Software » Report: Add the Project Code in Transactions File Maintenance when send Print Ledger in excel format.
    Answer: Description The solution below show the  way to add in the  Project Code in Print Ledger when  send  to excel.   Solution 1.    Reports > Print Ledgers, click Ok ...

  • UBS Accounting Software » Report: Add the Job Code in Transactions File Maintenance when send Print Ledger in excel format.
    Answer: Description The solution below show the  way to add in the  Job Code in Print Ledger when  send  to excel.   Solution 1.    Reports >Print Ledgers, click Ok > ...

  • UBS Accounting Software » Setting: The features in Country Setting Menu
    Answer: Description The solution below is describing the  features in Country Setting Menu.   Solution On Select Company  screen, click on Setting, Country Setting Item I Description Country Feature With Bank Charges Bank charges in ...

  • UBS Accounting Software » Transaction: Set compulsory Project Code
    Answer: Description The solution below shows  the  way to set  compulsory Project Code when  key in transaction.   Solution 1.    Go to Dealers Setup  >  Page 1, check the  checkbox  of Compulsory ...

  • UBS Inventory Software » General: Message prompted: The resource file is not valid, overwrite it with new empty one
    Answer: Description The solution shows  as below   Solution Go to ubsstk90 folder and then  delete the  file foxuser.dbf ...

  • UBS Inventory Software » General: File access is denied
    Answer: Description Message  prompted for difference version  are : n For version 8.x “ 9.0    show ’  File access  is denied’ For version 9.1 and above   show ’  >ousekeeping ...

  • UBS Inventory Software » General: Message prompted : Gldata.dbf found access not allowed
    Answer: Description   This is happened when you selecting company   Solution   (In Windows Explorer) Go to Inventory & Billing program folder & delete the file gldata.dbf ...

  • UBS Inventory Software » General: Alert Message - Not allow to delete
    Answer: Description   Alert message ‘Not allow to delete’ prompted when  user  tries to delete one of the  item in INV.This is because INV is updated from ...

  • UBS Inventory Software » General: Sorting of Transaction
    Answer: Description When user  do any searching in transaction, all transactions will sorted by reference number. However,  some  user  may found that  the  transactions is sorted by transaction date instead of ...

  • UBS Inventory Software » General: Sorting of Transaction
    Answer: Description When user  do any searching in transaction, all transactions will sorted by reference number. However,  some  user  may found that  the  transactions is sorted by transaction date instead of ...

  • UBS Inventory Software » General: Alert message - Nothing to do!
    Answer: Description Alert message - “Nothing to do!”  will prompted out during backup process. The solution below is necessary to prevent this message.   Solution Make sure  the  Harddisk Directory path ...

  • UBS Inventory Software » General: Alert message - Access not allowed
    Answer: Description Alert message prompted out “Access not allowed” when  click on “Add“, “Delete“ or “Body“ button in any transaction. The solution below shows  the  steps  to prevent it.   Solution Un-tick View ...

  • UBS Inventory Software » General: Alias ICITEM is not found
    Answer: Description When issue any bills and select any items, a message prompted: “Alias ICITEM is not found”.   The reason is because there  are special characters such as: ...

  • UBS Inventory Software » Housekeeping: Error code : 1742
    Answer: Description     Solution Copy user.dbf from new data  folder and paste to this problem data  folder ...

  • UBS Inventory Software » Housekeeping: Message prompted : Syntax error , Code 10
    Answer: Description After adding a new user  ID (i.e. WS ONG) in User ID Maintenance, message : Syntax error  when click on “Exit“  button   Solution 1.    Characters at User ID ...

  • UBS Inventory Software » Housekeeping: >L code
    Answer: Description   The solution below shows the steps to assign GL code for Miscellaneous Charges 3, 4, 5 before posting to ACC.   Solution   Press  “Enter“ button at ...

  • UBS Inventory Software » Housekeeping: Restriction on transaction
    Answer: Description   The solution below shows the steps to restrict staff to add a new item when issuing any transaction.   Solution   Un-tick “Allowed create code during transaction” in ...

  • UBS Inventory Software » Housekeeping: With Site
    Answer: Description This solution below show the  function of with site.   Solution  1.    One customer may have  more  than  1 site or location 2.    No report  can be viewed in STK 3.    But ...

  • UBS Inventory Software » Housekeeping: Change supplier/customer code
    Answer: Description This solution below shows  the  way to change supplier/customer code.   Solution If users  change their supplier/customer code in ACC, transaction in STK will not be updated, so you must  change ...

  • UBS Inventory Software » Housekeeping: Set discount % formula for the 2 conditions
    Answer: Description Set discount % formula for the  2 conditions below a) Selling price between RM 10 & RM 19 —  5% item discount b) Selling price more  than  RM ...

  • UBS Inventory Software » Housekeeping: Disable screen icon
    Answer: Description This solution below shows  the  way to disable screen icon.   Solution Un-tick Show Icon (For Screen Area 1O24 x 768) (Housekeeping   >  Run Setup  > General Setup  >  Item Maintenance) ...

  • UBS Inventory Software » Licensing: Generate one day password for UBS
    Answer: Description To generate one day password for version 9.2 SR3.1   Solution  1.    Logon to license central at   http://LicenseCentral.ubs-software.com 2.    Enter your valid ID & Password. 3.    Select ‘one day password’ option ...

  • UBS Inventory Software » Maintenance: How to apply discount class?
    Answer: Description The solution below shows  more  details   Solution 1.    Tick “Get discount percentage from class code” & “With per item discount” in Transaction (Housekeeping  >   Run Setup  >  General ...

  • UBS Inventory Software » Maintenance: How to generate matrix items?
    Answer: Description The solution shown  on below : -   Solution  1.    Maintain the  color number, color code,  color description and the  size in Maintenance Miscellaneous Files  >  Color —  Size ...

  • UBS Inventory Software » Maintenance: How to maintain batch item opening quantity without location?
    Answer: Description The solution shown  as below : -   Solution Go to Maintenance  >  Opening Quantity Maintenance  >   Edit Batch Opening Quantity: click “Add“ button, key in batch  code,  select ...

  • UBS Inventory Software » Maintenance: Second unit of measurement
    Answer: Description The solution below is explaining whether user  can maintain second  unit of measurement for grade item.   Solution User cannot maintain second  unit of measurement in same  the  grade item ...

  • UBS Inventory Software » Maintenance: Universal Item No
    Answer: Description The solution below is explaining the  functionality of Universal Item No in Item  File Maintenance.       Solution It is used  for item searching  purpose. Different item code can maintain a same ...

  • UBS Inventory Software » Maintenance: Item Status
    Answer: Description The solution below shows  the  way to use  Item  Status  in Item  File Maintenance.   Solution This feature does not allow you to receive or issue the  particular item anymore. If  you  key  in ...

  • UBS Inventory Software » Maintenance: The function of Cost Code
    Answer: Description This solution below show the  way to function cost code.   Solution Instead of showing the  cost price in body during transaction, system  will show the  cost code which maintained in ...

  • UBS Inventory Software » Others: The difference between UBS Invoicing and UBS STK system
    Answer: Description This solution below shows  the  difference between UBS Invoicing and UBS STK system.   Solution STK has more  menus  & functions than  Invoicing, e.g. Maintenance   1.    Supplier Maintenance (Supplier File Maintenance; List ...

  • UBS Inventory Software » Others: Balance quantity in stock card not tally with location item status and value
    Answer: Description The below describes how to solve when  balance quantity in stock card is not tally with location item status and value.   Solution Reason Total quantity from different locations ...

  • UBS Accounting Software » Periodic: Message prompted ‘Data Type Mismatch’
    Answer: Description When Posting to UBS Accounting   Solution   1.       This is because the  two products (Account , Inventory & Billing) are in different version 2.       It’s recommended to ...

  • UBS Accounting Software » Periodic: When and how to use the tool recovers.exe
    Answer: Description The solution  below shows  how to use  the   tool recover.exe   Solution This tool is used  when  database file is corrupted, Memo FPT is missing or corrupted, or when encounter message ...

  • UBS Inventory Software » Periodic: Message prompted ‘Data Type Mismatch’
    Answer:   Description When Posting to UBS Accounting   Solution   1.       This is because the  two products (Account , Inventory & Billing) are in different version 2.       It’s recommended to ...

  • UBS Inventory Software » Periodic: When and how to use the tool recovers.exe
    Answer: Description The solution  below shows  how to use  the   tool recover.exe   Solution This tool is used  when  database file is corrupted, Memo FPT is missing or corrupted, or when encounter message ...

  • UBS Inventory Software » Periodic: Message prompted: Exported file not found
    Answer: Description The solution below shows  the  way of  import transaction into Accounting   Solution In Periodic  >  Post To Daccount, when  clicking Import Into Daccount after  Export Bills, message prompted: Exported ...

  • UBS Inventory Software » Periodic: Why there is no transaction shown in Print Debtors Statement after cash sale transaction is posted from Inventory to Account
    Answer: Description The solution below shows  the  treatment of enter  debtor  account in cash  sales transaction   Solution Even though you have  selected Cust. No. (debtor code)  in cash  sale transaction, make  sure  you have ...

  • UBS Inventory Software » Periodic: Message prompted when execute Post to Daccount:
    Answer: Description 1.    Account No. not exist, Not allow to export. 2.    Account not found,  Not allow to import. Account no:0000/000. Record no.2”.   Solution 1.    The account no. doesn’t exist in ...

  • UBS Inventory Software » Periodic: Import item file
    Answer: Description Import  item file from company  A to company  B   Solution When the  target database has the  same  item code,  only item unit cost, selling price and  markup ratio will be updated. ...

  • UBS Inventory Software » Report: Location stock card report not tally with location item graded report
    Answer: Description Based on sample data, the  Location Stock Card Report  some  item stock balance not tally with Location Graded Item  Stock Card Report.   For your information, in Location ...

  • UBS Inventory Software » Report: Message prompted : Syntax error ,Ztoprin.preview.click, code 10
    Answer: Description The solution below shows  the  way of report  custimazation   Solution There  is a wrong picture filename ‘UBS.ico’ found in data  folder, the  correct  picture name  is ‘UBSl.ICO’ ...

  • UBS Inventory Software » Report: Message prompted: Transaction File In Use, Please Try Again
    Answer:   Description The problem shows  when  clicking Import Into Daccount (Periodic  >  Post To Daccount)   Solution (In UBS Accounting), select Housekeeping  >  Close All Your Files   >  click Ok ...

  • UBS Inventory Software » Report: Printing invoice item code and service code not sort accordingly
    Answer: Description When you print Invoice report  with reference number “00000001”,  it shows  that  SERVICE  code is at first  item  while  MOl  code is  at  second  item.  But in  Invoice  module, ...

  • UBS Inventory Software » Report: Message prompted : Table c:\ubsstk90\data\artran.dbf has become corrupted. code 2091.
    Answer: Description The solution below shows  the  funciton tool of  “recover.exe“ and “dbf_fix.exe“   Solution 1: 1.    (In Windows Explorer) Copy the  file DBF_FIX.exe from program folder to data  folder  2.       Go ...

  • UBS Inventory Software » Report: Message prompted : Memo file c:\ubsstk90\pt5\icbil#02.frt is missing or is invalid
    Answer: Description The solution below shows  the  way of deleting an invoice file format.   Solution Delete the  file “icbil#02.frx” from STK data  folder since the  “icbil#02.frt” is missing. ...

  • UBS Inventory Software » Report: Why stock card report and location stock card report show difference transaction listing
    Answer: Description The solution shows  on below : -   Solution 1.    Go to Periodic  >  Check Records In Files   >   Data Integrity Check & check whether there ...

  • UBS Inventory Software » Report: A103. Generate Stock Control Unit
    Answer: Description The solution below shows  the  steps  to apply “A103. Generate Stock Control Unit” In Reports External Application.   Solution 1.  To re-align the  quantity factor  1 or factor  2 after  transaction ...

  • UBS Inventory Software » Report: A104. Update Artran TOINV
    Answer: Description The solution below shows  the  steps  to apply “AlO4. Update Artran TOINV” In Reports  >   External Application.   Solution 1.  If DO has empty  field “Toinv” found in Artran.dbf ...

  • UBS Inventory Software » Report: A107. Location Cost Of Good Sold Listing
    Answer: Description The  solution  below  shows  the  steps  to  apply  “AlO7.  Location  Cost  Of  Good Sold Listing”  In Reports     External  Application.  This  feature provides  you a full listing  on how  the  system  calculates cost ...

  • UBS Inventory Software » Report: View Gross Profit by Serial Number
    Answer: Description This solution below shows  the  way to view Gross Profit by Serial Number.   Solution  1.    Go to Maintenance   >   Item Maintenance   >  Item File Maintenance, ...

  • UBS Inventory Software » Report: Display 3rd unit of measurement item
    Answer: Description This solution below show the  steps  to customize display 3rd unit of measurement item.   Solution 1.  Go to Maintenance   >   Item Maintenance   >  Item File ...

  • UBS Inventory Software » Transaction: Message promoted : No outstanding SO for this customer
    Answer: Description User has issued a Sales Order,  when  user  try to issue Invoice and update it from Sales Order,  system prompts an error  message “No outstanding SO for this ...

  • UBS Inventory Software » Transaction: Message prompted : Access not allowed
    Answer: Description The solution shown  as below : -   Solution Go to Housekeeping    >   Run Setup    >   User Defined   >   User Defined Field ...

  • UBS Inventory Software » Transaction: When preview/print an Invoice, why the total amount is repeated in every page I want it to be showed in last page only.
    Answer: Description This is because you have  typed  in a lot of comment until the  system  cannot  recognize them.   Solution In body transaction, click on “Add“ button, tick on Service but ...

  • UBS Inventory Software » Transaction: Why I can’t enter to DO body to make the amendment, message prompted Not allow to edit
    Answer: Description The solution below shows  that  user  not allows to edit the  quantity from DO after  update into Invoice   Solution Make sure  this DO is already updated to Invoice.  If yes then  go to ...

  • UBS Inventory Software » Transaction: How to recover the DO update into Invoice when untick option “Recover Related DO“
    Answer: Description If I accidentally deleted an Invoice and  un-ticked “Recover Related DO”, a message prompted (No outstanding DO for this customer) when  I issue an Invoice and ...

  • UBS Inventory Software » Transaction: Message prompted : GLData.Dbf is not found
    Answer: Description When linked to UBS Accounting data  folder (Housekeeping   >   Run Setup  >  General Setup   >   Account No.)   Solution User has selected the  wrong UBS Account data  folder. ...

  • UBS Inventory Software » Transaction: How to control bad debts customer when issuing a bill
    Answer: Description The solution shown  as below   : -   Solution 1.      Tick Status Bad to particular customer & click “Save” button (Maintenance  >   Customer Maintenance    >   ...

  • UBS Inventory Software » Transaction: Generate Related Item Charge
    Answer: Description The solution below shows  the  steps  to apply Generate Related Item  Charge  In Invoice in Transaction Generate/Update.   Solution Previously known as ‘Generate Extra Charge On Invoice’ This feature is especially applied for ...

  • UBS Inventory Software » Transaction: Item batch code and expired date
    Answer: Description The solution below shows  the  steps  to apply item batch code and  expired date.   Solution 1.  Tick “Batch Code/Other Charges“ in Transaction (Housekeeping  >   Run Setup   > ...

  • UBS Inventory Software » Transaction: Generate Year To Date Average Cost
    Answer: Description This solution below shows  the  way to aply Generate Year To Date Average Cost.   Solution 1.Definition: only add up all transaction receive amount and divide by all transaction ...

  • UBS Inventory Software » Transaction: Display 1st, 2nd and 3rd level discount amount at footer of an Invoice bill
    Answer: Description This solution below shows  the  step  to display lst, 2nd and 3rd level discount amount at footer  of an Invoice bill   Solution  1.    Go to invoice “icbil#02” report  setting, ...

  • UBS Inventory Software » Transaction: Customize the Invoice in order to show Agent Description in the header
    Answer: Description The solution below shows  the  step  to customize the  Invoice in order  to show Agent Description in the  header.   Solution  1.    Go to Housekeeping  >  Run Setup   ...

  • UBS Inventory Software » Transaction: Combine Invoice Details By Item: DO, INV, PO, SO
    Answer: Description This solution below shows  the  step  to combine Invoice Details By Item: DO, INV, PO, SO.   Solution Definition: System  will group  all the  same  items in a bill   Condition: Those ...

  • UBS Inventory Software » Transaction: Fcomment()
    Answer: Description This solution below show the  way to define fcomment().   Solution 1.    The build-in call function especially found in transaction bill (e.g.  Invoice, Cash Sales & etc...) 2.    Before the  above  version released, ...

  • UBS Inventory Software » Transaction: Fserialno()
    Answer: Description This solution below shows  the  way to define Fseriano().   Solution  1.    The build-in call function especially found in transaction bill (e.g.  Invoice, Cash Sales & etc...) 2.    Before the  above  version released, ...

  • UBS Inventory Software » Transaction: Description The define of fremark().
    Answer: Description The define of fremark().   Solution  1.    The build-in call function especially found in transaction bill (e.g.  Invoice, Cash Sales & etc...) 2.    Before the  above  version released, system  is replaced ...

  • UBS Inventory Software » Transaction: Fgrade()
    Answer: Description The define of fgrade().   Solution  1.    The build-in call function especially found in transaction bill (e.g.  Invoice, Cash Sales & etc...) 2.    Before the  above  version released (8.3s), system  is replaced ...

  • UBS Payroll Software » General: EPF Format > not available in >ps_set.dbf option 60
    Answer: Description EPF Format  > do not found  in >PS_set.dbf option 60 after  upgrade to newer  version which program date  is Nov 2006.   Solution For any upgrading of version 9.Oa  to ...

  • UBS Payroll Software » General: Error message: CDX file is missing d program has been corrupted
    Answer: Description In  a  LAN  environment,  error  message  like  ’CDX   file  is  missing’ or  ’program   has  been corrupted’  will be prompted when one of workstation runs upgrade, in the mean ...

  • UBS Payroll Software » General: Limitation of Payroll trial version
    Answer: Description The solution below is explaining the  situation of trial edition will took place.   Solution Payroll trial version will reach  its limit when  any of the  following situations took place:  1.Message: ...

  • UBS Payroll Software » General: Fault Encountered, Code:1
    Answer: Description   Fault encountered when  click on preview in report  viewing: Code      : 1 Message: File ‘c:\docume:1\vws\locals:1\temp\4ixk000u.tmp‘ does  not exist. Program : FRMMTHFIG.LOAD   Solution This message prompted because the  folder ...

  • UBS Payroll Software » General: Fault Encountered, Code:36
    Answer: Description The solution below shows  the  ways of message prompted when  processing pay at Payments — 2nd Half Payroll —Process Pay.   Solution There  must  be a mistake in formula set  at ...

  • UBS Payroll Software » General: Fault Encountered, Code:12
    Answer: Description Code: 12 Message: Variable ‘LEVYTBL’ is not found Program: CCDED1  Line No: 0 The solution below shows  the  fault encountered message prompted when  process 2nd Half Payroll at Payments — ...

  • UBS Payroll Software » General: Pay Slip Customisation
    Answer: Description   The solution below shows the way of customize the Pay Slip on hours worked and allowance rate for individual shift (for monthly pay worker).   Solution   The customization involves the extraction of various database fields as shown below:    Info ...

  • UBS Payroll Software » General: Record is out of range
    Answer:   Description The solution below shows  the  way of When SOCSO and TAX data  are sent  to diskette, message prompted: Record is out of range.   Solution This is due to ...

  • UBS Payroll Software » Housekeeping: Allowance Formula
    Answer: Description The solution below shows  the  way of setting the  following variable allowance (assuming the allowance amount is varying for employees):   Scenario: Full allowance (e.g.  RM500 for an employee) if ...

  • UBS Payroll Software » Housekeeping: The difference between Move Forward Transactions and Remove Transactions
    Answer: Description   The below shows  the  difference between Move Forward Transactions and Remove Transactions in Month End menu   Solution   Move  Forward  Transactions: after  month  end,  the  Normal Pay (1st & 2nd Half) ...

  • UBS Payroll Software » Housekeeping: ‘Annual Leave Entitle based on’ in Parameter Setup
    Answer: Description Below explains the  functions of ‘Annual Leave Entitle based on’ in Parameter Setup   Solution The Annual Leave (AL) entitlement can be generated based on This year work done ...

  • UBS Payroll Software » Housekeeping: Types of allowance in Payroll System
    Answer: Description   Below shows the types of allowance in Payroll System        Solution   4 types.  F for Fixed Allowance; V for Variable Allowance; D for Daily Based ...

  • UBS Payroll Software » Housekeeping: Formula optional for Variable Allowance
    Answer: Description   Formula is optional for Variable Allowance   Solution   Formula is optional in Allowance Table. It is not needed when the amount of variable allowance is to ...

  • UBS Accounting Software » Housekeeping: Adding new employee race
    Answer: Description Below describes the  way to add new employee race   Solution Go to Tables Maintenance, select Race Table, click “Add“, key in a code  for Race follow by Description, ...

  • UBS Payroll Software » Housekeeping: Key in different allowance amount without using formula
    Answer: Description Below shows  the  way to different allowance amount for a list of employees without using formula?   Solution 1.    In Allowance Table, make  sure  no formula was set  in Formula For Type ...

  • UBS Payroll Software » Housekeeping: APS for Maybank Autocredit System (MAS) – APS No.28
    Answer: Description   The solution below shows  the  steps  to set the  Auto Pay System (APS) for Maybank Autocredit System (MAS) — APS No.28.   Solution   User will receive a CD, ...

  • UBS Payroll Software » Housekeeping: New format (2007) for EPF contribution payment via diskette
    Answer: Description   The solution below explains when will the new EPF format (2007) be used for diskette submission,   and how to set the new format for EPF contribution payment via diskette.   Solution   New format of EPF diskette submission will be effective in January 2007 ...

  • UBS Payroll Software » Housekeeping: New EPF format for EPF Form A using pre-printed format
    Answer: Description The solution below explains when  will the  new EPF format be used  for hardcopy submission, and how to set  the  new format  for EPF Form A using pre-printed format.   Solution New ...

  • UBS Payroll Software » Housekeeping: APS for Malayan Banking Berhad (MBB) – APS No.1
    Answer: Description Below shows  the  way to set  the  Auto Pay System (APS) for Malayan Banking Berhad (MBB) _ APS No. 1   Solution User should be receiving a diskette (consists of ...

  • UBS Payroll Software » Housekeeping: APS for EON Bank
    Answer: Description   Below shows the way to set the Auto Pay System (APS) for EON Bank    Solution Please observe the  following steps  in UBS Payroll System:   1.    Go to Housekeeping-Setup-Parameter Setup, key in the  Payroll Manager  particulars. 2.    Go to Housekeeping-Setup-Addresses & A/c No, user  is ...

  • UBS Payroll Software » Housekeeping: APS for OCBC InterBank Giro
    Answer: Description Below shows  the  way to set  the  Auto Pay System (APS) for OCBC InterBank Giro   Solution Please observe the  following steps  in UBS Payroll System: 1.    Go to Housekeeping-Setup-Parameter Setup, key in ...

  • UBS Payroll Software » Housekeeping: APS for Public Bank
    Answer: Description Below shows  the  way to set  the  Auto Pay System (APS) for Public Bank   Solution Please observe the  following steps  in UBS Payroll System: 1.    Go to Housekeeping-Setup-Parameter Setup, key in the ...

  • UBS Payroll Software » Housekeeping: Month End Update Table
    Answer: Description Month End Update Table in Housekeeping —> Setup —> Table Maintenance   Solution The function is ease  for user  to set  as default for one time update for “Update ...

  • UBS Payroll Software » Housekeeping: Hong Leong Bank Berhad diskette submission
    Answer: Description Auto Pay System (APS) for Hong  Leong Bank Berhad diskette submission   Solution 1.    Go to Housekeeping —> Setup —> Addresses & A/c No, users  are required to key ...

  • UBS Payroll Software » Licensing: Generate one day password for UBS
    Answer:   Description To generate one day password for version 9.2 SR3.1   Solution  1.             Logon to license central at   http://LicenseCentral.ubs-software.com 2.             Enter your valid ID & Password. 3.             Select ‘one ...

  • UBS Payroll Software » Others: Fault Encountered, Code: 11
    Answer: Description The solution below is explaining when  user  tried to export  each  employee’s basic pay to Excel by using CSV format,  the  following message prompted: Code: 11 Message: Function argument  value, type, or ...

  • UBS Payroll Software » Others: Export CSV/TXT File
    Answer: Description Below solution shows  the  way of export  employee file information which contains Employee Number, Name, Job Title & Basic Pay to Excel format.   Solution 1.    Go to Miscellaneous — Export ...

  • UBS Payroll Software » Others: Amount in Words
    Answer: Description The solution below shows  the  ways of amount (in words) shown  in Payments — 2nd Half payroll — Cash/Bank/Others —Print Cheque is too long. Hence,  to ...

  • UBS Payroll Software » Others: Different Between Gross and Monthly Gross
    Answer:   Description The solution below is explaining amount of Gross and  Monthly Gross not tally in 2nd  Half Payroll—Management Report—Pay Summary Report By Range.   Solution The discrepancy is due to ...

  • UBS Payroll Software » Others: Bonus is paid before monthly remunerations
    Answer:   Description The solution below shows  the  way of Bonus is paid before monthly remunerations, based on scenario below:   Employee A - Married, spouse working   Bonus (2 months) = RM5780.00   Working ...

  • UBS Payroll Software » Others: Pay Slip customisation for - Out of Bound
    Answer:   Description The solution below shows  the  way of customize the  Pay Slip so that  when  there  is Out of Bound, Basic Pay will be printed instead of Basic Rate.   Solution The customization will ...

  • UBS Payroll Software » Others: Management Report Customisation - department description
    Answer: Description   The solution below shows the way of customise the management report with department description. (Payments—2nd Half Payroll—Management Reports)   Solution   1.    Go to Payments—2nd Half Payroll—Management Reports, select Employee ...

  • UBS Payroll Software » Others: Fault Encountered, Code: 1231
    Answer: Description The solution below shows  the  way of fault encountered with message prompted during process pay: Code           : 1231   Message        : Missing operand. Program ...

  • UBS Payroll Software » Others: Customisation - Management Report
    Answer: Description The solution below shows  the  way of customisation on Bonus amount in the  Employee Pay Summary Ml report (Payment—2nd Half Payroll—Management Report (Employee Pay Summary Ml report))   Solution Firstly, ...

  • UBS Payroll Software » Others: Customisation - Management Report
    Answer:   Description The solution below shows  the  way of customisation on Bonus amount in the  Employee Pay Summary Ml report (Payment—2nd Half Payroll—Management Report (Employee Pay Summary Ml report))   Solution Firstly, ...

  • UBS Payroll Software » Others: Fault encountered, Code: 1300
    Answer: Description The solution below refer  to fault encountered and message prompted during process pay: Code            : 1300  Message      : Function name ...

  • UBS Payroll Software » Others: Fault Encountered, Code: 1231
    Answer: Description Below solution shows  the  way of error  message prompted when  ran process pay in 2nd Half Payroll. Code             :1231 Message       :Missing ...

  • UBS Payroll Software » Others: Pay Slip Customisation
    Answer: Description   The solution below shows the way of customize the pay slip in order to display the deduction of OOB payment.   Solution   1.    Select any pay slip format,  click ...

  • UBS Payroll Software » Personnel: Maintain different amount of fixed allowance by line, branch, department and category
    Answer: Description The solution below shows  the  steps  to maintain different amount of fixed allowance by line, branch, department, category of employees.   Solution 1.   Go to Housekeeping  >   Setup ...

  • UBS Fixed Asset Register » General: Invalid Customise Month
    Answer: Description A message “Invalid Customise Month” prompted after clicking ‘Process’ at Calculation > Depreciation. The solution below is describing the  reason and the  step  to resolve it.   Solution Reason Monthly Value ...

  • UBS Fixed Asset Register » General: Department name is displayed instead of department code after upgrade to Version 9.2.
    Answer: Description After upgrading from version 2.2 to 9.2, department name is displayed instead of department code at Reports  >       Asset Details   > ...

  • UBS Fixed Asset Register » Housekeeping: Link Assets Register to UBS Accounting System
    Answer: Description The solution below shows  the  way to link Assets Register to UBS Accounting System   Solution  1.      Go to housekeeping —Setup  —General Setup  —Data Sharing 2.        Assign UBS Accounting Data ...

  • UBS Fixed Asset Register » Others: >Maintain Quit Rent and Rate Assessment
    Answer: Description   The solution below shows the way to maintain Quit Rent and Rate Assessment.   Solution   Go to Calculation —Quit Rent & Rate Assessment              1.    Select Asset ...

  • UBS Fixed Asset Register » Others: Error >Message ( OLE Error ) when performing multi depreciation
    Answer: Description OCX is >Microsoft Active X Components (DLLs Files) & Assets Register is using >Microsoft Common Control file (>Mscomm.dll), which is shared under  windows/win32 folder.   Error message appears ...

  • UBS Fixed Asset Register » Periodic: Export and Import
    Answer: Description   The solution below shows the usage of Export and Import.   Solution   1.    Allow user to export/import assets related data to/from CSV format (Microsoft Excel)   2.    There ...

  • UBS Fixed Asset Register » Periodic: Duplicate Assets
    Answer: Description The solution below shows  the  way to duplicate assets   Solution Go to periodic—Duplicate Assets.             M     Select Fixed Asset Code M    Key in No. of Duplicate  M     Click Duplicate ...

  • UBS Fixed Asset Register » Periodic: Export transaction to UBS Accounting System
    Answer: Description The solution below shows  the  way to export transaction to UBS Accounting System   Solution  1.    Link the  AS> to UBS Accounting system  2.    Maintain related account code at Maintenance —Asset ...

  • UBS Client Account » Maintenance: Can't view client one/001/2007/lit in clients file maintenance but able to print in accounts maintenance
    Answer: Description   The solution below shows on previous version system allows key in client code in account maintenance.   Solution   You have to go to generate the clients in File maintenance   >  Clients   >  Generate Clients.        ...

  • UBS Client Account » Report: The current balance show difference for project ledger and project summary
    Answer: Description               Solution In transaction entry,  user  have  key in job code instead of project  code on single side entry  either debit or credit entry,  the  actual result for current balance is ...

  • UBS Client Account » Report: When I print Trial Balance system show Account not balance
    Answer: Description   The solution below shows print Trial Balance system show ‘Account not balance’   Solution   There is transaction entry found difference period in both debit and credit side.     ...

  • UBS Payroll Software » General: Error Message :&Saving failure&
    Answer: Description Error message prompted: “Saving failure” and/or “The reference number has been duplicated. Please check the format in transaction setting” prompt?” when  saving transaction in Cash ...

  • UBS POS System » General: Error Message :&Saving failure&
    Answer: Description Error message prompted: “Saving failure” and/or “The reference number has been duplicated. Please check the format in transaction setting” prompt?” when  saving transaction in Cash ...

  • UBS POS System » General: Error Message :“The on hand quantity is insufficient for the order.
    Answer: Description When saving transaction in Cash Receipt, error  message prompted: “The on hand quantity is insufficient for the order.”   Solution There are 3 possible reasons:  1.         There  is no opening balance ...

  • UBS POS System » General: Message prompted: No record to print!
    Answer: Description When print graded item balance report  (Report - Graded Item Report - Graded Item Balance Report), message prompted: “No record to print!”   Solution As the  diagram below (Maintenance ...

  • UBS POS System » General: Message Prompt :“No voucher is available!
    Answer: Description Message  prompted: “No voucher is available!” when  accept  bill & receiving member voucher  in Cash Receipt transaction.   Solution Check on these settings:  1.    At Maintenance - Miscellaneous Files - Voucher, ...

  • UBS POS System » Housekeeping: Default Tax (Invoice)
    Answer: Description The solution below shows  the  way to use  Default Tax (Invoice)  in Housekeeping - Setup - Transaction Setting - Tax.   Solution Definition: It is a first level of tax percentage ...

  • UBS POS System » Housekeeping: Update the Item Unit Cost automatically (Default)
    Answer: Description The solution below is explaining the  usage of  Update the item unit cost automatically (Default) and  the  way to use  it (Housekeeping - Setup - Transaction Setting - ...

  • UBS POS System » Housekeeping: Post Dated Cheque (P>C)
    Answer: Description The solution below shows  the  way to use  the  post dated cheque (PDC) only accept  within XXX day(s).   Solution Definition: System  will control your cheque date  when  customer made  payment in Cash Receipt transaction.   For ...

  • UBS POS System » Housekeeping: Print cash receipt without item grouping
    Answer: Description Item  grouping means auto  group  the  same  item code in grid line or when  printing a cash  receipt bill. This article shows  the  way to print cash  receipt without item ...

  • UBS POS System » Housekeeping: Set account code without a slash (/)
    Answer: Description This article shows  the  way to set  account code without a slash (/).   Solution Go to Housekeeping—>Setup—>General Setup, select Format tab.  Tick the  checkbox  No slash on account number.   ...

  • UBS POS System » Housekeeping: Post daily sales in a lump sum
    Answer: Description This article shows  the  step  to post  daily sales in a lump sum if user  does  not wish to post  individual transaction.   Solution  1.    Go to Housekeeping—>Setup—>General Setup, Tick Integrate ...

  • UBS POS System » Maintenance: Matrix Item label
    Answer: Description The solution below is can users  use  barcode scanner to scan  the  Matrix Item  label.   Solution Yes, make  sure  the  matrix item code is fully printed. ...

  • UBS POS System » Maintenance: Generate matrix item
    Answer: Description This article shows  the  step  to include the  color description and size when  generate matrix item.   Solution 1.    Go to Maintenance—>Item File—>Colour, maintain the  color code,  colour description and the size 2.   ...

  • UBS POS System » Maintenance: Auto running number for item short code
    Answer: Description This article show the  step  to apply auto  running number for item short  code.   Solution Tick Auto in Item Short Code under  Format tab at Housekeeping—>General Setup.   ...

  • UBS POS System » Transaction: Service Item
    Answer: Description The solution below shows  the  way  to call up service code after  ticking Service Item in Housekeeping - Setup - Transaction Setting - Functions during Cash ...

  • UBS POS System » Transaction: Cash Receipt Transaction
    Answer: Description The solution below is necessary to select Customer Code when  issuing a Cash >eceipt.   Solution It just need  to tick Customer  at Housekeeping - Setup - Transaction Setting - ...

  • UBS POS System » Transaction: Show historical item pricing during transaction.
    Answer: Description This article shows  the  step  to review the  historical item pricing for different customer during transaction.   Solution  1.    Go to Housekeeping  > Setup  >  Transaction Setting. 2.    Under Appearance tab,  tick the ...

  • UBS POS System » Transaction: Update DO into INV bill
    Answer: Description UBS POS system  provide a function to update the  item(s) saved  in DO to INV bill.   Solution After DO is issued, issue an INV, select the  related customer ...

  • UBS POS System » Transaction: Auto-generate member voucher in batch
    Answer: Description This article show the  step  to auto-generate member voucher  in batch.   Solution  1.    Add a new member ID & name. 2.    Set the  voucher  code,  date, cash  value for the  voucher  at Maintenance  >  Miscellaneous Files    Voucher. 3.   ...

  • UBS POS System » Transaction: Display promoter code in cash receipt
    Answer: Description Default cash  receipt format  does  not include promoter information. This article shows  the  way to put the promoter detail into cash  receipt printout.   Solution Add a new field called promoter and  then  put ...

  • UBS POS System » Others: Message prompt “The accounting period is out of range“
    Answer: Description When cashier login or issue any new bill, message prompted out “The accounting period is out of range.”   Solution This is due to the  computer date  does  not fall ...

  • UBS BSM System » General: Message prompted: Cannot 552 overwrite the date earlier than existing reminder date!
    Answer: The  solution  below  shows  the  step  to  prevent  confusions  or conflicts on the sequence of 1st, 2nd and 3rd reminder date.  ...

  • UBS BSM System » General: Message prompted: Record has been used, delete denied!
    Answer: The solutions below show the way to delete the tenancy record. ...

  • UBS BSM System » General: Message prompted: 0 invoices successfully generated!
    Answer: When  user  generates  invoices  by  using  —Auto Generate Invoice Billing“,  upon click  on the —Process“  button,  message prompted: —0 invoices successfully generated!“, and there is no invoice are being generated.   This  is  ...

  • UBS BSM System » General: Message prompted: Sorry. Invoice already charged late interest!
    Answer: When user  would like to delete some of  the generated interest, system  prompted  message  —Sorry invoice  already  charged  late interest!“ and interest unable to delete   This  is  control  feature to  avoid  any  deletion  ...

  • UBS BSM System » General: System prompt: Please set the default GL account code in the Setup module first!
    Answer: When user click on posting to account, system prompt: Please set the default GL Account Code in the Setup module first!, and the "Next" button is barred thus posting cannot ...

  • UBS BSM System » Others: Unable to Delete Metered Invoice
    Answer: When  users  wish  to  delete  metered  invoic   message  prompt —Sorry,  New  meter  reading  invoice  had  been  made!“  and invoice cannot be deleted.    There  are  two  reasons  lead  to  such  problem.  First   reason  is metered invoices are continuous and ...

  • UBS HRM System » General: Message Prompted :“File Access Denied“
    Answer: Description Message  Prompted :“File Access Denied“ when  users  login the  system.(after typing User ID and Password)   Solution  1.  Go to Windows Explorer & check the  folder  C:\Temp  2.  Make sure ...

  • UBS Time Attendance » General: Formats of raw data from clocking machines that can be imported into UBS TAS
    Answer: Description   Below describes the various formats of raw data that can be imported into UBS TAS from clocking machines.   Solution   There are three (3) formats: Text File, Database File and CSV ...

  • UBS Time Attendance » General: The limitation of UBS TAS Demo Version
    Answer: Description The below describes the  limitation of UBS TAS Demo Version   Solution It is limited to 5 employees. If there  are more  than  5 employees, Attendance Processing and Time Calculation will be ...

  • UBS Time Attendance » Maintenance: Determining the number of Workgroup and Work Schedule to be created based on the following requirements
    Answer:   Description Below  shows  the  step  determine  the  number of  Workgroup and Work Schedule to be  created based on the following requirements:   -2 types  of workers  - Admin  Workers & Factory Workers -Factory Workers consists of: Foreign Workers ...

  • UBS Time Attendance » Maintenance: Setting OT rate as a fixed amount instead of hourly rated
    Answer: Description Below shows  the  steps  to set OT rate as a fixed amount instead of hourly rated. E.g.: Employees with salary   RM1800, OT is calculated with a fixed amount ...

  • UBS Time Attendance » Maintenance: Automatically mark an employee’s attendance as Absent when he did not come to work
    Answer: Description The below show the  way to automatically mark an employee’s attendance as Absent when  he did not come  to work   Solution Go to Housekeeping —Setup —General Setup, under ...

  • UBS Time Attendance » Maintenance: The effect of rounding option for Round Up/Down Work Schedule
    Answer: Description The below describes the  effect  of rounding option for Round Up/Down in Maintenance —Schedule Maintenance—Work Schedule—Rounding   Solution Able to Round Up / Down Clocking Time for Normal Working ...

  • UBS Time Attendance » Maintenance: Setting the meal break lateness calculation for 1 hour meal break allowed
    Answer: Description The below shows  the  way to set  the  meal break lateness calculation under  Work Schedule for the  following condition:   The workers  can go for meal break  anytime, as long as ...

  • UBS Time Attendance » Maintenance: The solution below shows the steps to set 2 different overtime rates for OT done within the same time range
    Answer: Description The solution below shows  the  steps  to set  2 different overtime rates  for OT done  within the  same time range   Solution Create  a work schedule with the  following overtime details:   Start ...

  • UBS Time Attendance » Maintenance: Flexible schedule setting
    Answer: Description The below describes the  usage of Flexible Schedule setting   Solution Flexible  schedule  is  to cater  for working  time  with  no fixed  in  and  out  time.  Let’s  assume that  there ...

  • UBS Time Attendance » Maintenance: Setting the overtime rate = 2.00 for OT worked till next day
    Answer: Description   Below is the  solution for setting the overtime rate  = 2.00 for OT worked  till next day.  (For OT worked on the same day, the ...

  • UBS Time Attendance » Maintenance: Early In Overtime
    Answer: Description The below explains the  function of Early In Overtime   Solution If a worker comes  in early to work before  their normal working time, this extra  time is called ...

  • UBS Time Attendance » Maintenance: Same working times and same workgroup, but rest on different days.
    Answer: Description The steps  below shows  the  setting for this scenario: A group  of workers  has a same  working times (same workgroup) but rest on different days. e.g Worker 1: ...

  • UBS Time Attendance » Maintenance: Posting to Payroll for Work on Rest Days and Public Holidays
    Answer: Description   Below solution shows the way to correctly post Work on Rest Days and Public Holidays into Payroll   Solution   If that  day had  been  set  as Rest Day or Public ...

  • UBS Time Attendance » Maintenance: Setting late arrival to be deducted from overtime
    Answer: Description The   below   shows   the   steps    to   set   late   arrival   so   that   it   will   be   deducted  from   overtime. Eg. If the  worker is late 30 mins, this 30 ...

  • UBS Time Attendance » Maintenance: Special Overtime rounding formula
    Answer: Description Below shows  the  solution for setting overtime so it will be rounded up as below: 0min - 24mins = round  to 0 25mins - 54mins = round  to 30min 55mins -60mins ...

  • UBS Time Attendance » Maintenance: Set overtime using flexible schedule
    Answer: Description The below shows  the  way to set  overtime when  using flexible schedule. Example, normal working hours  is 8 hours  and additional hours  are counted as overtime. So if a person ...

  • UBS Time Attendance » Others: Filtering transactions when using TAS with door access system
    Answer: Description The below solution is for those  users  using TAS with door access  system. The methods shown  are to filter out all those  unwanted transactions so that  TAS only ...

  • UBS Time Attendance » Others: The difference between format 1,2 & 3 in Daily Attendance Reports
    Answer: Description The below shows  the  difference between format  1,2 & 3 in Reports-Attendance Reports- Daily Attendance Reports   Solution Format 1 -Show only the  days with complete records  (full clock IN/OUT). Days ...

  • UBS Time Attendance » Transaction: The function of Overwrite Work Schedule with same date
    Answer: Description Below explains the  function of 0verwrite Work Schedule with same date in Transactions- >Attendance Processing   Solution This option is added so that  it is easier to change work schedules in the  Duty ...

  • UBS Time Attendance » Transaction: Error message “No record to process”
    Answer: Description After upgrading from old version (prior to version dated 7 November  2005),  message “No record  to process” prompted when  running Attendance Processing.   Solution From version date  7 November  2005 onwards, ...

  • UBS Time Attendance » Transaction: 2 transactions on a same date in Attendance Detail
    Answer:   Description The below explains the  reason and soult where  2 transactions on a same  date  appears in Attendance Detail   Solution Reason:   Two transactions  on a same  date  (of course, not  on the  same  times)  for ...

  • UBS Time Attendance » Transaction: No transaction shown in Attendance Detail module after attendance processing
    Answer: Description The below shows  the  possibilities why no transaction shown  in Attendance Detail module after attendance processing   Solution The possibilities are: 1.    Workgroup  is not assigned to each  employee in Personnel File Maintenance 2.   ...

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