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  • Batch Number 1 not allowed to remove.
    Description Message  prompted: ”Batch Number 1 not allowed to remove”, when  user  tries to remove  Batch No. 1 in Dealer Setup.  This is because there  were  bills been knocked ...
  • Bills appeared in ledger but not shown in Open Item Knock- Off Bills
    Description Run the  following process in correct  sequence:   Solution Go to Transactions  >  Open Item Debtor Menu  >  Bill payment Ledger   6. Check Duplicated Glpost Entry. Click on “Ok“, “Exit“, ...
  • By Account, By Bill and By Payment
    Description The solution below is explaining the  usage of By Account, By Bill and By Payment in Open Item Menu Debtors  > Gain/Loss in Exchange Rate.   Solution These  three ...
  • By Account, By Bill and By Payment of Open Item Menu Creditors
    Description The solution below is explaining the  usage of By Account, By Bill and By Payment in Open Item  Menu Creditors       Gain/Loss in Exchange ...
  • Blank screen was prompted
    Description After clicked on “OK“ button to view Balance Sheet report  for This Year —  Last Year, a blank screen was prompted.   Solution Go to Housekeeping   > ...
  • Bill Type and Bill Age are not displayed
    Description Bill Type and  Bill Age are  not displayed when  adding or viewing debtors and creditors transaction   Solution Go to Housekeeping   >  General Setup, Page 1, make  sure  the  DebtorICreditors Account Groups are ...
  • Balance Sheet report to display This Year Profit figure
    Description The solution below shows  the  way to set  Balance Sheet report  to display This Year Profit figure.   Solution 1.    Go to Housekeeping   >  General Setup  >  Page ...
  • Budget for project/job
    Description The solution below shows  the  way to set  monthly budget for project/job in Profit & Loss Account.   Solution 1.    Go to General   >  Enter Project/Job Opening Balance, select ...
  • Batch Type
    Description The solution below is explaining the  usage of Batch Type in Organise Batches.   Solution 1.    Batch Type is an additional indication for Batch Title and will appear ...
  • Barcode label display funny character
    Description The solution below shows  why barcode display as funny character.   Solution This is because the  system  can’t recognize the  barcode font type.  To get  rid of it, follow the  steps ...
  • Balance quantity in stock card not tally with location item status and value
    Description The below describes how to solve when  balance quantity in stock card is not tally with location item status and value.   Solution Reason Total quantity from different locations ...
  • Bonus in EA Form
    Description The solution below shows  the  reason of Bonus (paid in December) not show in EA form on the same  year.   Solution To check this, go to Housekeeping—Setup—Parameter Setup, take  note  that  This ...
  • Blocking the accessibility of 1st Half Payroll
    Description The below solution shows  the  way to block the  accessibility of 1st Half Payroll   Solution Go to Housekeeping-Setup-Parameter Setup, Control tab,  uncheck  Allow  1st half under all conditions, click “Apply”, “OK”   ...
  • Bonus not appeared in EA Form
    Description Generate EA Form, bonus  not shown  in EA Form or bonus  show negative amount   Solution 1.    Copy foxcmd.exe from Accounting/Stock Control’s Tools folder 2.    Go to Start —> ...
  • Bonus is paid before monthly remunerations
      Description The solution below shows  the  way of Bonus is paid before monthly remunerations, based on scenario below:   Employee A - Married, spouse working   Bonus (2 months) = RM5780.00   Working ...
  • Bonus PCB
    Description   Below solution is explaining the reasons of no Bonus PCB deduction shown in Payments — Bonus  — Bonus Listing, although the  bonus  amount is taxable according to PCB Table.     Solution There  are 3 possibilities: 1.    In Housekeeping—Setup—Table Maintenance—Payment Table, for ‘Bonus’, the checkbox  of ‘PCB’ against ‘Contribute To’ ...
  • Bonus PCB
    Description Below Solution for wrong bonus  PCB was generated by the system (RM45 instead of RM276).   - Basic Rate RM 2500; Tax category K1B; Bonus RM 5000.   Solution It’s ...
  • Bonus PCB
    Description Below solution shows  the  way of PCB generated by the  system  was RM 9,476  instead of RM 10,424. Basic Rate RM 4,100  (subject to EPF, SOCSO, PCB) Director Fee RM ...
  • Bonus PCB
    Description   The solution below the Bonus PCB calculation didn’t include allowance figure. (The ‘Tax’ column in allowance table is ticked)   Solution   Check user  setting. Go to Housekeeping—Setup—Table ...
  • Bonus paid to a foreign worker is not subjected to PCB
    Description The solution below shows  the  solution for bonus paid to a foreign worker is not subjected to PCB deduction.   Solution There  are two options: 1. Go to Personnel    Add/Update Employees ...
  • Backup
    Description The solution below is explaining which system  should users  backup  the  data  when  POS  is linking with STK.   Solution Backup from both system are required. This is because POS is ...