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Most popular FAQs 
- Different between POS workstation and POS full version (70633 views)
- Table c:\ubsacc90\data\GLP OST. DBF’ has become corrupted. The table ... (68596 views)
- Reprint the previous months’ Bank Reconciliation Statement (66517 views)
- Bills appeared in ledger but not shown in Open ... (65661 views)
- Message prompted: Housekeeping in progress, not allow to proceed. ... (61085 views)
- The gain / Loss bills in Open Item Menu ... (56279 views)
- The features in Country Setting Menu (56236 views)
- Remove Duplicate Transaction (52904 views)
- To activate the checkbox of With Income & Expenses ... (50504 views)
- To activate the Budget button (47869 views)
Latest FAQs 
- Item promoter auto appear (2010-11-22 11:38)
- Error “No Record To Process” during attendance processing (2010-11-22 05:50)
- No transaction shown in Attendance Detail module after attendance ... (2010-11-22 05:49)
- Nothing shown in 2nd Half Payroll after performing Post ... (2010-11-22 05:48)
- 2 transactions on a same date in Attendance Detail ... (2010-11-22 05:46)
Sticky FAQs
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1 2 A B C D E F G H I K L M N O P R S T U V W Y Z
- Account Code
Description The solution below is explaining the usage of Account Code in >eneral Ledger A/C Maintenance menu. Solution Used to key in old account code previously used in other ... - Access Not Allowed
Description Message prompted: “Access Not Allowed“ when user log in as Pin 1 and try to print ledger. The solution below shows the steps to enable user to access to Print Ledger. Solution Go to Dealers Setup—Page ... - An error message prompted: Code 1426, OLE error code 0x800a03ec: Unknown COM status code
Description When click on Excel and Send in Periodic View Audit Trail Transactions Modified, an error message prompted: Code 1426, OLE error code 0x800a03ec: Unknown COM ... - After year end processing, last year s batches still appear
Description Reason: those batches contain this year’s transactions. Solution Solution 1: Redo year end processing. First, restore back the database before year end process; then make sure that the current ... - Area & Agent viewable
Description The solution below shows the way to make Area & Agent viewable in debtor listing. Solution Click on Search button to display debtor listing, double click on column label ... - Area & Agent viewable of Creditors
Description The solution below shows the way to make Area & Agent viewable in creditor listing. Solution Click on Search button to display creditors listing, double click on the column ... - Agent field was not displayed in Transactions File Maintenance
Description User have activated ‘with bill agent’ in General Setting, but the Agent field was not displayed in Transactions File Maintenance Solution Agent field will be displayed only when the transaction involves ... - Activate Special Grouping does not appear in report of Profit and Loss Account
Description The solution below shows the step to Activate Special Grouping option in Report of Profit and Loss Account. Solution Go to Dealer Menu, at Page 1 tab, assign any 2 digits ... - Area/agent codes do not appear when I select them in debtor/creditor aging report.
Description This usually happened when user upgraded from version 9.1 (dated 02 March 2006 or earlier version) to version 9.2. The fields of area, agent and business ... - Amount is shown as asterisks (*.**) when runs Generate Voucher Sequence
Description The solution below explaining the reason for amount is shown as asterisks (*.**) when runs Generate Voucher Sequence (Reports More Report (2)), although user logs in as Pin ... - Account s description blank when preview
Description Account’s description in Reports > Print A Group is blank when preview Solution There exist same description name in difference accounts. Change the account description so that each account has ... - Add “project” field into Excel format
Description Add “project” field into Excel format in Debtors Open Item Menu Debtors Print Detail Aging Solution Add or change the values as highlighted by the circle in the below picture ... - Add the Project Code in Transactions File Maintenance when send Print Ledger in excel format.
Description The solution below show the way to add in the Project Code in Print Ledger when send to excel. Solution 1. Reports > Print Ledgers, click Ok ... - Add the Job Code in Transactions File Maintenance when send Print Ledger in excel format.
Description The solution below show the way to add in the Job Code in Print Ledger when send to excel. Solution 1. Reports >Print Ledgers, click Ok > ... - A/C Description (2) viewable in account listing
Description The solution below shows the way to set AIC Description (2) viewable in account listing when search for account no. in Transactions File Maintenance. Solution After click ... - Alert Message - Not allow to delete
Description Alert message ‘Not allow to delete’ prompted when user tries to delete one of the item in INV.This is because INV is updated from ... - Alert message - Nothing to do!
Description Alert message - “Nothing to do!” will prompted out during backup process. The solution below is necessary to prevent this message. Solution Make sure the Harddisk Directory path ... - Alert message - Access not allowed
Description Alert message prompted out “Access not allowed” when click on “Add“, “Delete“ or “Body“ button in any transaction. The solution below shows the steps to prevent it. Solution Un-tick View ... - Alias ICITEM is not found
Description When issue any bills and select any items, a message prompted: “Alias ICITEM is not found”. The reason is because there are special characters such as: ... - Activate Invoicing system
Description This solution below shows the way to activate Invoicing system. Solution Tick Only Invoicing (Housekeeping > Run Setup > General Setup > Item Maintenance) then login the system ... - A105. Copy INV Format To SO Format
Description The solution below is explaining “AlO5. Copy INV Format To SO Format” In Reports > External Application. Solution 1. This feature allows you to copy DO or INV format ... - A103. Generate Stock Control Unit
Description The solution below shows the steps to apply “A103. Generate Stock Control Unit” In Reports External Application. Solution 1. To re-align the quantity factor 1 or factor 2 after transaction ... - A104. Update Artran TOINV
Description The solution below shows the steps to apply “AlO4. Update Artran TOINV” In Reports > External Application. Solution 1. If DO has empty field “Toinv” found in Artran.dbf ... - A106. Update Customer Recommended Price
Description The solution below is explaining about the function of “AlO6. Update Customer Recommended Price” In Reports > External Application. Solution This function is to update the entire standard selling price ... - A107. Location Cost Of Good Sold Listing
Description The solution below shows the steps to apply “AlO7. Location Cost Of Good Sold Listing” In Reports External Application. This feature provides you a full listing on how the system calculates cost ... - A101. Artran /Ictran Trancode Not Match
Description The solution below shows the steps to apply “AlOl. Artran IIctran Trancode Not Match” In Reports External Application. Solution 1. Transcode number out of sequence when compare Accounting Bill ... - A102. Combine Item
Description The solution below shows the steps to apply “AlO2. Combine Item” In Reports > External Application. Solution Press “Update“ to consolidate an item A01 to item B01, the result will ... - Arrange Invoice Detail By Item
Description The solution belows is explaining the usage of Arrange Invoice Detail By Item (DO & Invoice) in Transaction > Generate/Update Solution System will sort the item number into ascending ... - Access/View transaction body after posted the transaction
Description This solution belows show the way to access/view transaction body after posted the transaction Solution Go to Housekeeping > Run Setup > General Setup > Transaction: tick Allowed edit exported bill ... - Allowance Formula
Description The solution below shows the way of setting the following variable allowance (assuming the allowance amount is varying for employees): Scenario: Full allowance (e.g. RM500 for an employee) if ... - Automatic update Basic Rate
Description The below shows the function of Automatic update Basic Rate in Housekeeping- Parameter Setup- Control Solution If you have changed the Basic Rate in Payments-1st or 2nd Half Payroll-Add/Update -Normal ... - Allowance entered into 2nd Half Payroll, disappears after process pay
Description Below shows the solution for allowance entered into 2nd Half Payroll, disappears after Process Pay Solution This is because in Allowance Table, Formula for Type F & V has AW. By ... - Adding new employee race
Description Below describes the way to add new employee race Solution Go to Tables Maintenance, select Race Table, click “Add“, key in a code for Race follow by Description, ... - APS for Maybank Autocredit System (MAS) – APS No.28
Description The solution below shows the steps to set the Auto Pay System (APS) for Maybank Autocredit System (MAS) — APS No.28. Solution User will receive a CD, ... - APS for Malayan Banking Berhad (MBB) – APS No.1
Description Below shows the way to set the Auto Pay System (APS) for Malayan Banking Berhad (MBB) _ APS No. 1 Solution User should be receiving a diskette (consists of ... - APS for EON Bank
Description Below shows the way to set the Auto Pay System (APS) for EON Bank Solution Please observe the following steps in UBS Payroll System: 1. Go to Housekeeping-Setup-Parameter Setup, key in the Payroll Manager particulars. 2. Go to Housekeeping-Setup-Addresses & A/c No, user is ... - APS for OCBC InterBank Giro
Description Below shows the way to set the Auto Pay System (APS) for OCBC InterBank Giro Solution Please observe the following steps in UBS Payroll System: 1. Go to Housekeeping-Setup-Parameter Setup, key in ... - APS for Public Bank
Description Below shows the way to set the Auto Pay System (APS) for Public Bank Solution Please observe the following steps in UBS Payroll System: 1. Go to Housekeeping-Setup-Parameter Setup, key in the ... - Amount in Words
Description The solution below shows the ways of amount (in words) shown in Payments — 2nd Half payroll — Cash/Bank/Others —Print Cheque is too long. Hence, to ... - Additional EPF Employer Contribution
Description The solution below is referring scenario of a company, the employer contributes additional 5% of EPF contribution on Basic Pay and Cash In Lieu, other allowances/bonus ... - Asset’s accumulated depreciation B/F shows 0.00 in all Asset >Movement reports
Description The solution below explaining the reason for Asset’s accumulated depreciation B/F shows 0.00 in all Asset >Movement reports Solution Date of depreciation must be blank if calculation of existing asset ... - Assets Register calculate depreciation
Description Solution The system has 3 methods of calculation : • Straight Line Year (SL>M) / >Month ( SL>M) • Reducing Balance ( RB ) • No Depreciation (ND) A. Straight Line ... - Apply asset’s calculation date different from purchase date
Description The solution below shows the way to apply asset’s calculation date different from purchase date. Solution Example, Purchase Amount = R>M 80,000.00 Date of Purchase = 01/01/2006 Date of Depreciation = ... - Activate foreign currency
Description The solution below show why foreign currency cannot accessible Solution You have to activate an option Allowed Foreign Currency in Boss menu. Version date : 9.1 (10 May 05) ... - Apply Service Tax in transaction
Description The solution below shows how to activate Service Tax in transaction. Solution 1. Go to Transaction > Add Transaction > Quick, key in the information ... - Audit trail
Description The solution below show the steps to access the menu of audit trail. Solution Yes, user can view the Audit Trail in POS. Go to Housekeeping—> Setup —> General Setup —> ... - Activate the Cash Computation form that compliant / suitable to Indonesian monetary system
Description This article show the way to activate the Cash Computation form that compliant / suitable to Indonesian monetary system in the close counter checkout. Solution Go to Housekeeping—>Setup—>General Setup, at the ... - Add on member discount to promotional item
Description This article shows the step to add on member discount to promotional item. Solution 1. Add the new membership class & give item discount 5% in Membership Class ... - Auto running number for item short code
Description This article show the step to apply auto running number for item short code. Solution Tick Auto in Item Short Code under Format tab at Housekeeping—>General Setup. ... - Auto-generate member voucher in batch
Description This article show the step to auto-generate member voucher in batch. Solution 1. Add a new member ID & name. 2. Set the voucher code, date, cash value for the voucher at Maintenance > Miscellaneous Files Voucher. 3. ... - Auto knock-off documents due date
Auto knock-off function for payment by default is set to documents' date. This artile shows the step to apply Auto knock-off by documents‘due date. ... - Annual Leave & Medical Leave Entitled
Description The solution below is explaining why the Annual Leave and Medical Leave entitled in Payroll (Personnel > Update Leave/Fund Entitled) is not same as Annual Leave and ... - Advance Leave
Description The solution below describes the functionality of advance leave. Solution When Annual Leave balance is 0, user wishes to apply leave but not No Pay Leave (NPL), ... - Accessible in Group Policy
Description The solution below is explaining the meaning of ‘Accessible’ in Group Policy. Solution 1. “Yes” = If item are not listed in the table, those item can still ... - Administrative Folder
Description The solution below describes the functionality of Administrative Folder. Solution Administrative Folder is used to keep security & control data such as user setting and group setting. ... - Automatically mark an employee’s attendance as Absent when he did not come to work
Description The below show the way to automatically mark an employee’s attendance as Absent when he did not come to work Solution Go to Housekeeping —Setup —General Setup, under ...