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Most popular FAQs 
- Different between POS workstation and POS full version (70596 views)
- Table c:\ubsacc90\data\GLP OST. DBF’ has become corrupted. The table ... (68525 views)
- Reprint the previous months’ Bank Reconciliation Statement (66469 views)
- Bills appeared in ledger but not shown in Open ... (65488 views)
- Message prompted: Housekeeping in progress, not allow to proceed. ... (60965 views)
- The gain / Loss bills in Open Item Menu ... (56226 views)
- The features in Country Setting Menu (56144 views)
- Remove Duplicate Transaction (52846 views)
- To activate the checkbox of With Income & Expenses ... (50443 views)
- To activate the Budget button (47820 views)
Latest FAQs 
- Item promoter auto appear (2010-11-22 11:38)
- Error “No Record To Process” during attendance processing (2010-11-22 05:50)
- No transaction shown in Attendance Detail module after attendance ... (2010-11-22 05:49)
- Nothing shown in 2nd Half Payroll after performing Post ... (2010-11-22 05:48)
- 2 transactions on a same date in Attendance Detail ... (2010-11-22 05:46)
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Open questions 
Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.
Date / User | Question | |
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2014-01-22 06:45 Ms Lim | UBS Accounting Software: Error Msg: Account Not Balance. Scan batch, shown: Batch: 116 Tran: 230 Period: 12,13 Batch BAL: YES Pd. BAL: NO 0 AMT. Tran: 0 Then I moved to Transactions File Maintenance, Batch 116 Tran 230 Period doesn't goes wrong which remained as 12. How to solve this problem? Thanks. | Answer |
2014-02-06 10:01 DILA | UBS Accounting Software: error code :1429 massage : OLE IDispatch exception code 0 from system. Configuration: Configuration system failed to initialize work area : C:\UBS ACC90\COMPANY.DBF (1) | Answer |
2014-04-29 04:36 leight | UBS Accounting Software: there had a cheque still did not clear in last accounting period and now was expired, i need to do an entry to cancelled this transaction, how can i do as when i do the bank reconciliation, i can't tick this expired cheque? and i had roll over the last accounting period. Thanks | Answer |
2014-04-29 04:41 leight | UBS Accounting Software: how can i change the description that set in the the UBS? (description field when key in a transaction) Thanks | Answer |
2014-04-30 08:24 Kimmie | UBS Accounting Software: After i changed internet boardband my ubs accounting software appear FOR EDUCATION PURPOSE only in log in page. What is the problem | Answer |
2014-05-21 13:09 FIFI | UBS Accounting Software: We have completed audit YE 2012. Now doing 2013. We received payment from customer let's say USD150 in 2012 but not yet knocked off. But why in 2013, when I want to knock-off, the amount changed to USD300 (double). But in ledger stays as USD150. Please help me! | Answer |
2014-06-27 21:39 Soe min thant | UBS Accounting Software: How to remove non active customers | Answer |
2014-07-08 07:04 | UBS Accounting Software: Code : 1426 Message : OLE Error code 0x8002000b Invalid Index | Answer |
2014-10-11 17:47 Siti | UBS Accounting Software: While processing year end an error occured code 13 .. alias GLPOSTO not found ...how to overcome this problem... I cant log in for the following year because 'housekeeping in progress' pop up on the screen | Answer |
2014-10-14 11:29 Ms yap | Report: May I know if my computer only have Kingsoft, I dont have excel .... I can export to kingsoft file ? | Answer |
2014-11-03 04:17 esther | UBS Accounting Software: file 'daccount.prg does not exist'. | Answer |
2014-11-12 07:18 Jess | UBS Inventory Software: [Fault Encounter Code:4 - End of file encountered. Program name : ICADADJM.NEX1.CLICK] How to fix this problem? | Answer |
2014-12-18 11:00 QAYYIM | UBS Accounting Software: Hi Team. I just changed UBS 9.1 to UBS 2015. There is an issue; where we do open DO transaction [2.Transaction > 4.DO] to view doc, the screens shows RETURN document instead of DO document. Even though I click to the next doc, it doesnt moved; that screen seems like locked for that particular RETURN document. Please advise me on how to solve this.... Is the wanted answer listed in the results above? | Answer |
2014-12-21 12:12 hebe | UBS Accounting Software: I am having this problem. Code 1429. Message OLE IDispatch exception code 0 from Microsoft Office Excel: Unable to get the open property of the Workbooks. I have no idea what is this message about. Please any solution to this. | Answer |
2014-12-26 14:52 Alvinnaliau | : 在那里可以找到一天出了单和单里面的贷 | Answer |
2015-01-02 05:49 TIAN SF | UBS Inventory Software: my question is I couldn't to key in-out for all the transaction receive and invoicing bill. It shown message THIS IS FOR EVALUATION ONLY CODE=1 please to help me on this problem | Answer |
2015-01-26 07:53 Eunice Chan | UBS Payroll Software: After upgraded to latest version I received this error message: Fault Encountered Code: 1707 Message: Structural .CDX file is not found Program: CHECKTABLECORRUPTED Could anyone please advise on how to fix this issue? Thanks. | Answer |
2015-01-26 11:40 LiWen | Report: How to customize UBS invoice form? | Answer |
2015-02-04 00:41 fazie | UBS Payroll Software: The software cannot open. There's a popup of "Run! Command failed". Using windows 7, UBS Payroll 2015 | Answer |
2015-02-10 15:47 Ng Wei Soon | UBS Accounting Software: After reinstall UBS 2015 9.9.1.8, download online updates window does not prompt. | Answer |
2015-02-26 09:36 Saravanan | UBS Accounting Software: I am using version 9.0. How can I migrate from excel file any transaction? Thanks | Answer |
2015-03-21 03:27 Rachel Pang | UBS Accounting Software: When I log in ubs accounting system 2015 show that cannot create file c:\ubsacc2015\data\tempug.dbf. | Answer |
2015-03-25 15:16 HETTY SUEN | UBS Inventory Software: How to solve the "housekeeping in process, cannot access." | Answer |
2015-04-01 06:32 elysa | UBS Accounting Software: Can we extract monthly bank reconciliation statement from UBS? If yes, how do we add the balance per bank statement balance as at month end? | Answer |
2015-04-18 04:42 JESS | UBS Accounting Software: May I know if my computer only have Kingsoft, I dont have excel .... I can export to kingsoft file ? | Answer |
2015-04-21 14:05 Kathryn | UBS Accounting Software: Hi, when i deploy the new version(the latest as of 21 April 2015) to my laptop but when arrive to (running custom update task (3).. cannot run it pop up another screen status this wording as below: 'Failed to open registry Software\Sage Software\Products\UBSCPL2015\InstallationPath. The event log fie is full' May I know how to solve this issue? Appreciate you could guide me ASAP. Thanks | Answer |
2015-05-05 11:39 daniel | Setting: How to change the margin setting on the GST report? I could not view the last coloum of the report but when I print out it is ok. | Answer |
2015-05-16 06:55 Tina Tan | UBS Accounting Software: I encountered problems with the message: This is for evaluation purpose only code=1. I have followed solution steps and set the default date to 12/12/3069, but the problem is still there. I cannot alter the transaction date. | Answer |
2015-06-05 10:59 shikin | UBS Accounting Software: hello, I have a problem which when I tried to login UBS the message came out 'housekeeping in progress, not allow to proceed'. How to fix this problem? Might be the data loss? | Answer |
2015-06-10 06:17 dato' haji kamaruzaini | UBS Accounting Software: appear license activation - hardware information recognation fail, 25% of information match only | Answer |
2015-06-19 11:15 Yuki | UBS Accounting Software: Request Steps to key in transactions when received payment from debtors ; make payment to creditors ; sundry expenses with GST Accounting Software . | Answer |
2015-06-19 11:18 Yuki | UBS Accounting Software: My accounting software have suddenly come out same creditor account . how to solve this problems ? | Answer |
2015-08-04 09:50 Ms Ong | UBS Accounting Software: as refer to list of missing record in ARpost.dbf, we found differences in O/I Opening vs B/F Opening. Would appreciate if you could advice how that happened and what should we do to rectify the problems. Hope to hear from you. Thank you! | Answer |
2015-08-21 11:15 Jenny | UBS Payroll Software: Error code 13 Alias 'MYTAXTAB1' is not found Program : CHKFILE | Answer |
2015-08-28 08:48 Qi | UBS Accounting Software: To include 2nd description when sending ledgers to MS Excel. For number 3 (In EXCEL_GLPRLIST-2 screen, change the setting accordingly.) what to change in the settings? ANy format reference? Thank you very much 1. Go to Reports > Print Ledgers, click Excel button. Right click on Exit button. 2. In EXCEL_GLPRLIST-1 screen, click on Copy, Yes. 3. In EXCEL_GLPRLIST-2 screen, change the setting accordingly. 4. Click on Send, the Excel file will include ‘Desp2‘. | Answer |
2015-09-09 09:14 MAY WAI | UBS Accounting Software: Hi! I would like to ask how to delete a non active debtors account? The message "Debtor account cannot be deleted" pop up when I want take the delete action. Thank you. | Answer |
2015-09-25 03:34 Joey | UBS Accounting Software: How can i delete the words duplicate copy in the invoice? or does it any solution to print out the copy after final but without the duplicate copy word? | Answer |
2015-10-09 09:04 Wanghau | UBS Accounting Software: I using UBS 2015, when i select company database, it promp out file in use. | Answer |
2015-10-10 05:13 CHIN | General: Hi, I am buying a new laptop. May I know how can I transfer all the UBS data to a new PC? | Answer |
2015-10-30 10:34 Lai | UBS Inventory Software: Hi.. i need for help, in system i want lock my cost price can ? I don want let stock people know my cost. Thanks You Regards Ms Lai | Answer |
2016-01-07 15:58 Felicia | UBS Accounting Software: Dear sir , I have entered wrong batch, I go to external application, choose move transaction and run, but No function, so any solution? Is it setting problem? Thank you and regards Felicia | Answer |
2016-02-02 09:13 Nick | General: Hi there, I'm not sure how to change the print size of my receipt? There is only 2 format to be chosen which is Format A and B with a fixed width and height to be printed. I want to customize the width and height of the receipt. Doesn't have that option? | Answer |
2016-03-14 10:47 winnie | UBS Accounting Software: Using a licensed edition, but after keyed in the date in Transaction File Maintenance, message prompted: this is evaluation only! (Code = 1) After I do this solution Go to Dealers Setup Page 3(Housekeeping Exit, key in A, UBS), expired date key in 12/12/3069). but still not work. The same message come out also. Can help pls ? | Answer |
2016-03-23 09:02 ERIC | UBS Accounting Software: HOW TO ADD TRANSACTION IN PREVIOUS YEAR.WHEN I ADD TRANSACTION IT SHOW THE MESSAGE ACCESS NOT ALLOWED | Answer |
2016-04-30 07:06 Dorie | Others: The abtiliy to think like that is always a joy to behold | Answer |
2016-05-04 19:12 Disney | Periodic: Szoziatsk!Kezd sötétedni, egyik gólyagyereket nem látom a fészekben. Ez jelenti azt, hogy már a saját útját járja? Elindult délnek? Esetleg megvárja tesóit, és együtt indulnak a nagy útra, vagy pedig innentől megszakad minden kapcsolatuk egymással? | Answer |
2016-05-09 10:48 Suzzy | General: HOW TO CHANGE THE NOTES GENERATE ON THE FOOTER OF EACH INVOICE. ETC BANK ACCOUNT NO | Answer |
2016-07-28 09:04 Karen | UBS Accounting Software: My UBS system show 'Educational Purpose' and i had tried key in the IP address and still cannot get into the system. | Answer |
2016-08-11 04:35 NORHAYATI | UBS Inventory Software: how i can solve if i get message icitem.dbffound in C:\UBSSTK2015 | Answer |
2016-08-26 04:49 nor haida | Others: how can i customized my tax invoice using ubs billing system. I want to put my bank account number in my printed tax invoice. thank you. | Answer |
2016-08-29 10:53 Loo | UBS Accounting Software: My UBS 2015 appear not responding, so i end task the UBS window by using task manager. After this, i reopen the UBS, and select the company i want. However, it comes out with a blank window without anythings. How can i settle this? When i try to open previous year file, it success, but failed only for current year of the particular company. | Answer |
2016-08-30 08:26 farhana | UBS Accounting Software: how i can solve if i got the message from Microsoft visual foxPro say that gldata.dbf found in C:UBSACC95 | Answer |
2016-09-15 17:29 Wan Mohd Shukri | UBS POS System: How to export & import Item Reference data? | Answer |
2017-03-12 05:56 Aki | UBS Accounting Software: When log in to ubs, fault encounter code 1426 OLE error code 0x80131040: Unknown COM status code show. Any solutions? Thanks | Answer |
2017-04-04 03:22 Joan Chin | Housekeeping: After I upgrade data files and file organisation, it suddenly pop out print or exit. I click exit then when I try to open back the company file it shown me [BUSINESS.DBF]has been corrupted! What should I do as I send email into UBS last Friday(31/3/17) until now also no any news. | Answer |
2017-05-23 05:57 Zamas | UBS Accounting Software: Message prompted "Program error. Variable zlanguage is not found" when try to log in | Answer |
2017-07-20 11:26 cindy | Transaction: want to change batch title | Answer |
2017-12-11 04:04 chloe | UBS Accounting Software: how to print ledger without tax code and tax amount? | Answer |
2017-12-20 10:13 syazwan | UBS Accounting Software: Prompt Message - PAL12M.DBF has been corrupted! You are restricted from using the data base | Answer |